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“No surprises” 4 of 5 stars
Review of Hotel Xanadu

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Hotel Xanadu
4.0 of 5 Hotel   |   26 - 42 Bond Street | Ealing, London W5 5AA, England   |  
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Hotel amenities
Ranked #219 of 1,065 Hotels in London
The Valley, Anguilla
Top Contributor
81 reviews 81 reviews
20 hotel reviews
Reviews in 39 cities Reviews in 39 cities
37 helpful votes 37 helpful votes
“No surprises”
4 of 5 stars Reviewed February 13, 2014

Booked 1 night at Hotel Xanadu and it was what I expected.
Clean, comfortable and quiet.
It wasn't anything out of the ordinary, which some might expect from the advertising, and some might think it expensive for where it is.
I got what I wanted and would not hesitate booking again if the opportunity presented it.

Stayed February 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelXanadu, General Manager at Hotel Xanadu, responded to this review, March 20, 2014
Thank you for taking the time to write a review. I very much hope that you will return again and again and of course, if there is anything you ever think we could do better, please let it be known. Nelly Laforet
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142 reviews from our community

Traveler rating
    74
    50
    15
    2
    1
See reviews for
12
58
13
30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Birmingham, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 11, 2014

First impression is that the hotel is very modern, very clean and very friendly. In an area that has everything you could need, food wise, shopping and tube stations very close. Would love to have given this hotel an excellent score but somethings where not right and effected our stay. Firstly the light from the hall came under the door, which we overcame by placing a jumper at the base of the door, as it was distracting when trying to sleep. Another issue was i believe that we or the room next door to us had a very loud aircon system that kept getting louder in the middle of the night, and if you a light sleeper the ventilation system in the bathroom made noises that could be heard throughout the night also, this can grate when trying to sleep. We were on the forth floor at the back, so would think if the air con etc... was sorted, due to the lack of noise outside being kept out due the double glazing - it would have been a perfect stay.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nellylaforet, General Manager at Hotel Xanadu, responded to this review, February 24, 2014
Dear Corrina,

Many thanks for your detailed review. I would like to apologize for the discomfort you suffered during the night. We have already taken steps to address those items such as installing movement detectors in the corridors to be both energy efficient and keep the light disturbance to a minimum. Unfortunately the gap under the door is required by building control for ventilation.
I hope you do return to London and stay with us in the future and benefit from those improvements. Best regards.
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Cinto Caomaggiore, Italy
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 11, 2014

A beautiful and relaxing place just few minutes from train and tube, it is a newly built with unique attention to details. Very very clean (not always easy to find in London), the restaurant is Oriental cousine, but it is great to wind down too. I will surely come back again.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nellylaforet, General Manager at Hotel Xanadu, responded to this review, February 24, 2014
Dear Dennis,

Many thanks for taking the time to write a review, we enjoy looking after you and are looking forward to welcoming you again very soon. Kind regards. Nelly Laforet
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Athens, Georgia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 10, 2014

The Hotel Xanadu was clean, spacious, modern, stylish, and met every expectation one would have in a hotel. The rooms have coffee, tea, and hot chocolate available in the room and there is a restaurant on site that serves great cocktails, but I can't speak to their breakfast as I didn't eat it. The location is on the same street as many other restaurants as well, so you will not be lacking choices for any meal.

The only drawback to the hotel was its location: it took 45 minutes to get to the city center on the nearest underground system.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nellylaforet, General Manager at Hotel Xanadu, responded to this review, February 12, 2014
Dear Shane,

I'm glad that you enjoyed your stay with us. As many Londoners would tell you,public transport over the last few of weeks has proved challenging to say the least. A couple of tube strikes has made it difficult and lengthily to travel. A journey from Ealing to Central London usually doesn't take more than 25min.
I do hope that this will no deter you from staying with us again. Many thanks. Nelly Laforet
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Houston, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 8, 2014

I have done quite a bit of international travel and I will state that this hotel is the cleanest I have ever been - in ANY country - including my home USA. I know it is just a few years old, but still - the shower and fixtures appear polished each day. Very attentive and friendly staff. Great restaurant to boot. Easy 7 minute walk to the train station - zone 3, so easy trip into London sights. Breakfast buffet was awesome - although it was 10 Pounds. Safe area. I'd use this hotel again for my travels into London in the future.
I rarely review anything publicly, but chose to do this as this hotel deserves to be noted for its cleanliness, value and friendliness.
Jerry V.

Room Tip: We were in room 101 and even though it was closest to the elevators and road - it was very quiet.
See more room tips
  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nellylaforet, General Manager at Hotel Xanadu, responded to this review, February 12, 2014
Dear Jerry,

Whoa!, a million thank-yous for this wonderful review! I will make sure to pass on your comments to the housekeeping team. We look forward to welcoming you in Ealing again soon.
Nelly Laforet
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London
1 review
5 of 5 stars Reviewed January 25, 2014

Room, service was excellent. Had a wonderful time. Would definitely go back if I needed to stay in Ealing.. Room was lovely. Staff were most helpful. We enjoyed the spa facility in the nearby Eden Fitness centre. All together most enjoyable. Our first time at this hotel but not our last if we have to stay in Ealing. Even lockedvmydekf out of the room safe and the staff were most efficient. Altogether a wonderful time was spent here.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelXanadu, General Manager at Hotel Xanadu, responded to this review, February 5, 2014
Dear Christine,

Thank you very much for your fantastic feedback. We, as a team, are very glad that you picked up on the good service we offer and look forward to looking after you again very soon!
Nelly Laforet
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Leeds, United Kingdom
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 3, 2014

Was a good modern Hotel and a short taxi ride from wembly stadium as we stayed for the rugby cup final
Great spacious clean rooms with lots of ameneties / pubs nearby . Staff very helpfull and friendly organising a taxi for us to the stadium .
Would return / recomend the Hotel to others

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelXanadu, General Manager at Hotel Xanadu, responded to this review, January 7, 2014
Dear Guest,

Many thanks for taking the time to post your review, we look forward to welcoming you back very soon. Let me take this opportunity to wish you a Happy New Year on bahalf of the team.
Nelly Laforet, General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Xanadu

Address: 26 - 42 Bond Street | Ealing, London W5 5AA, England
Phone Number:
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#112 Business Hotel in London
#157 Luxury Hotel in London
#224 Romantic Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Xanadu 4*
Number of rooms: 48
Official Description (provided by the hotel):
Relaxing, comfortable and luxurious, Hotel Xanadu offers 46 stylishly appointed rooms and two executive suites. Guests can also enjoy Koobla, our cordon bleu restaurant which owes its soul to the intrepid travels of Marco Polo along the Spice Route with an added modern twist from our skilled and passionate chefs. Koobla is combined with an imaginatively stocked cocktail bar; and a library that can be used either as a snug nest for relaxed reading, or as private dining room. ... more   less 
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Also Known As:
Hotel Xanadu London, England

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