We stayed at this new Premier Inn in Richmond, Surrey (south-west London) for a single night in mid-July. The hotel had been open for just over 2 weeks. It was a totally happy experience. Because of an event earlier in the day we arrived near midnight - were greeted by the young man on the desk with a smile and were soon in our quiet room, with a wonderfully comfortable bed, and a TV with the full range of Freeview channels (and easy wakeup setting). The double glazing effectively blocked any outside noise. Breakfast was a bargain - excellent choice, good quality of hot and cold food and good range of juices/beverages. Staff throughout the hotel were cheerful, polite, enthusiastic and keen that visitors were provided with everything to make a stay there a satisfactory experience, so that you would want to return - which we have already arranged to do next week. The hotel's situation makes a convenient base for events in the capital (midway between Richmond mainline/Underground station in one direction and Sheen station in the other, and with efficient bus services from immediately outside - we managed 15 minutes to Hammersmith by bus on a Wednesday morning). Everything seemed to be right up to speed - and it was quite clear that staff would have soon sorted out any difficulties had they occurred - pride in the new hotel was evident - and totally justified. Undoubted 5 stars!!
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- Also Known As:
- Premier Inn London Richmond England