I generally like Premier Inn hotels, they are cheap and cheerful but you know what you are getting. The room was fine if a little spartan in this very new place. has very little wardrobe or storage space
One thing I think that the chain win on is the breakfasts. They are usually cooked to order and the customer is asked how many rashers, eggs, sausages are wanted. That really wins over the buffet system for me. In this case however, the buffet system has been adopted. The bacon straight from the kitchen appeared to have been cooked earlier and kept warm for some time. The eggs seem to have been deep fried rather than pan fried. The main problem however was the wait for breakfast items. We stayed for two nights and both times there was a ten minute wait for items to be replenished. The staff were friendly and pleasant but standing and waiting for food should not be required. I hope this is a teething trouble problem but the buffet breakfast is definitely a backwards step.
- Also Known As:
- Premier Inn London Richmond England
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