This hotel was a lovely surprise. Staff could not have been more helpful & courteous, from a call made before the visit to our departure.
All had a friendly smile & made you feel genuinely welcome. All facilities were excellent & clean. Breakfast great!!

The immediate surroundings of the hotel are not particularly inviting, but Southwark Street, just round the corner, is a nice shopping area with banks, M and S etc. I used the electronic check-in for the first time, and if I can work it, anyone can! The reception staff are on hand anyway, and are pleasant and polite as you would expect in a PI. Hotel is immaculately clean and tidy; my room on the seventh floor was extremely quiet - no noise from inside or outside the hotel. Buffet breakfast was very tasty, but restaurant wasn't very spacious: I can imagine that queues would build up at busy times. I stayed here when seeing shows at the National Theatre and Royal Festival Hall; it was a 5 minute ride on the RV1 bus to these venues, though I walked back to the hotel. Bankside Pier is a 5 minute walk from the hotel (by Tate Modern) and gives access to the excellent riverboat services which go to Greenwich (National Maritime Museum etc) and the O2. Altogether, this is a fine addition to PI's London collection and a very convenient base for exploring the attractions of the South Bank.

Stayed with my girlfriend at this Hotel during a short trip to see a concert and we will definitely use is again. What made our stay so pleasant was the friendly staff who could not do enough to help!

Would not hesitate to recommend this Hotel.

A great weekend away - excellent service and personal attention. Trouble free stay in a relatively new building. Ideally placed for central london, south bank. Short walk from soutwark tube. Great service in the restaurant, our 3 year old was well entertained by our waitress even during a busy service time.