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“good spot, great time” 4 of 5 stars
Review of citizenM London Bankside

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citizenM London Bankside
4.0 of 5 Hotel   |   20 Lavington Street, London SE1 0NZ, England (Southwark)   |  
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Hotel website
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Hotel amenities
Special Price
15% off room rate
Ranked #64 of 1,052 Hotels in London
Certificate of Excellence
1 review
“good spot, great time”
4 of 5 stars Reviewed June 4, 2014

Rooms are small but reasonably priced, stocked full of amenities and clean. Beds are comfy! The lobby is great to hang out in which makes the room size a non-issue. Staff was very pleasant, helpful and cheery. Convenient location next to grocery, ATMs and shops. Easy walk to the tube station and buses for further travel.

  • Stayed June 2014, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2,291 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (489)
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English first
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 4, 2014

Stayed here for my wife's birthday and it was perfect. Very modern, loved the decor. Rooms little on the small side but this worked as the gadgets inside really made up for it, although my wife was not best part pleased that I couldn't stop playing with the colour lighting! Staff very friendly, will defiantly return!

Stayed June 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 2, 2014

The floor of my room was not cleaned during those 7 days. At the end of the 7-days, there was too much dust on the floor! I complained three times but nothing changed. In the end, they offered me a free drink.

  • Stayed May 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 2, 2014

We stayed at CitizenM for 3 nights and loved it. We were welcomed by a friendly and helpful staff.
The room was small but we did not feel cramped for space. It was a clean efficient layout with a king bed, roomy rainfall shower with mood lighting.
We choose to have the breakfast option included on our stay. It was a great way to start our busy tourist days. Barista made coffees, fresh squeezed OJ , omelette ,bacon,sausage, organic muesli, fresh fruit, yogurt and pastries .
The lounge area was a good spot to have a drink , read a book or just relax after a long day.
A great location! Close to the Tate Modern, the Eye, the Globe theatre and London Bridge station and much more.
We would definitely stay here again and look forward to trying out other CitizenM hotels.

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Merseyside
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed June 2, 2014 via mobile

Great location right by Tate Modern, but the check in, wifi, room moods, huge bed, lighting, bar/lounge area & just the overall feel & style of the place just made it seem like how staying in a hotel in the 21st century should be, none of the old fussy nonsense & at a good price - & as if that's not enough, even a trio of Eames Elephants near the lifts...

Stayed June 2014, traveled on business
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Telford, United Kingdom
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed June 2, 2014 via mobile

Writing this review while relaxing in our room at the citizenM London Bankside... Rooms are small, but super comfortable. The room is controlled by a Samsung pad, which allows you to control light, temperature, windows and the television. There is a host of free movies avaliable on the TV. The bed in the room is massive! And the shower in the room is great too. We have a room on the 4th floor facing the courtyard, which is lovely and peaceful. The hotel itself is modern and trendy, it's located about 10mins walk from London Bridge and Southwark tube stations and is very easy to find. In summary citizenM London Bankside is great value for money, trendy and comfortable..would recommend.

Stayed June 2014, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rugby, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 2, 2014

We like modernist furniture and state of the art facilities and this hotel has both. Really enjoyed it. Very convenient on the South Bank and within easy walks of everything we wanted and London Bridge and Blackfriars railway stations. I don't think I'd change anything really.
All decent (and many not so decent) London hotels are expensive, but citizenM is good value.
Will be staying again soon.

Room Tip: All rooms are the same, so very few brain cells needed to decide which one.
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about citizenM London Bankside

Address: 20 Lavington Street, London SE1 0NZ, England
Phone Number:
Location: United Kingdom > England > London > Southwark , London Bridge
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#29 Business Hotel in London
#31 Family Hotel in London
#54 Romantic Hotel in London
#60 Luxury Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — citizenM London Bankside 4*
Number of rooms: 192
Official Description (provided by the hotel):
Located in the heart of London’s buzzing Bankside district—just minutes from the Tate Modern and Millennium Bridge, within walking distance from Southwark tube station (Jubilee Line) and London Bridge (Jubilee & Northern Line)—192 luxury non-smoking rooms await with free Wi-Fi, free movies, and a tablet MoodPad to control every hi-tech detail. Work or play in the oversized Vitra living room lobby with floor-to-ceiling stunning art, a prolific MENDO bookstore to peruse or purchase for your travels, and of course, canteenM’s 24/7 scrumptious eatery and bar to cure your hunger and thirst. ... more   less 
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Also Known As:
CitizenM London Bankside England

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