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“good spot, great time” 4 of 5 stars
Review of citizenM London Bankside

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citizenM London Bankside
4.0 of 5 Hotel   |   20 Lavington Street, London SE1 0NZ, England (Southwark)   |  
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Hotel website
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Hotel amenities
Special Price
15% off room rate
Ranked #48 of 1,064 Hotels in London
Certificate of Excellence 2014
1 review
“good spot, great time”
4 of 5 stars Reviewed June 4, 2014

Rooms are small but reasonably priced, stocked full of amenities and clean. Beds are comfy! The lobby is great to hang out in which makes the room size a non-issue. Staff was very pleasant, helpful and cheery. Convenient location next to grocery, ATMs and shops. Easy walk to the tube station and buses for further travel.

  • Stayed June 2014, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2,041 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (446)
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English first
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 4, 2014

Stayed here for my wife's birthday and it was perfect. Very modern, loved the decor. Rooms little on the small side but this worked as the gadgets inside really made up for it, although my wife was not best part pleased that I couldn't stop playing with the colour lighting! Staff very friendly, will defiantly return!

Stayed June 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 2, 2014

The floor of my room was not cleaned during those 7 days. At the end of the 7-days, there was too much dust on the floor! I complained three times but nothing changed. In the end, they offered me a free drink.

  • Stayed May 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 2, 2014

We stayed at CitizenM for 3 nights and loved it. We were welcomed by a friendly and helpful staff.
The room was small but we did not feel cramped for space. It was a clean efficient layout with a king bed, roomy rainfall shower with mood lighting.
We choose to have the breakfast option included on our stay. It was a great way to start our busy tourist days. Barista made coffees, fresh squeezed OJ , omelette ,bacon,sausage, organic muesli, fresh fruit, yogurt and pastries .
The lounge area was a good spot to have a drink , read a book or just relax after a long day.
A great location! Close to the Tate Modern, the Eye, the Globe theatre and London Bridge station and much more.
We would definitely stay here again and look forward to trying out other CitizenM hotels.

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merseyside
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 2, 2014 via mobile

Great location right by Tate Modern, but the check in, wifi, room moods, huge bed, lighting, bar/lounge area & just the overall feel & style of the place just made it seem like how staying in a hotel in the 21st century should be, none of the old fussy nonsense & at a good price - & as if that's not enough, even a trio of Eames Elephants near the lifts...

Stayed June 2014, traveled on business
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Stafford, United Kingdom
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 2, 2014 via mobile

Writing this review while relaxing in our room at the citizenM London Bankside... Rooms are small, but super comfortable. The room is controlled by a Samsung pad, which allows you to control light, temperature, windows and the television. There is a host of free movies avaliable on the TV. The bed in the room is massive! And the shower in the room is great too. We have a room on the 4th floor facing the courtyard, which is lovely and peaceful. The hotel itself is modern and trendy, it's located about 10mins walk from London Bridge and Southwark tube stations and is very easy to find. In summary citizenM London Bankside is great value for money, trendy and comfortable..would recommend.

Stayed June 2014, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rugby, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 2, 2014

We like modernist furniture and state of the art facilities and this hotel has both. Really enjoyed it. Very convenient on the South Bank and within easy walks of everything we wanted and London Bridge and Blackfriars railway stations. I don't think I'd change anything really.
All decent (and many not so decent) London hotels are expensive, but citizenM is good value.
Will be staying again soon.

Room Tip: All rooms are the same, so very few brain cells needed to decide which one.
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about citizenM London Bankside

Address: 20 Lavington Street, London SE1 0NZ, England
Phone Number:
Location: United Kingdom > England > London > Southwark , London Bridge
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
#29 Business Hotel in London
#33 Family Hotel in London
#41 Luxury Hotel in London
#45 Romantic Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — citizenM London Bankside 4*
Number of rooms: 192
Official Description (provided by the hotel):
Located in the buzzing Bankside in the heart of London, citizenM is just minutes away from the Tate Modern and Millennium Bridge, within walking distance from Southwark tube station (Jubilee Line) and London Bridge (Jubilee & Northern Line). Find here Vitra chic living rooms, free Wi-Fi & free movies on demand, rooms with a tablet moodpad to control everything from mood lights to temperature, tv and blinds. There is also canteenM food & beverage outlet. ... more   less 
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Also Known As:
CitizenM London Bankside England

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