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“Brilliant” 4 of 5 stars
Review of citizenM London Bankside

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citizenM London Bankside
4.0 of 5 Hotel   |   20 Lavington Street, London SE1 0NZ, England (London Bridge)   |  
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Ranked #32 of 1,073 hotels in London
Manchester
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
14 helpful votes 14 helpful votes
“Brilliant”
4 of 5 stars Reviewed January 28, 2013

Really could not fault this hotel at all. The outside of the hotel is modern and welcoming. Inside the hotel, automated check-in is simple, friendly and helpful staff with a modern and comfortable "lobby" area with a bar, fire, restaurant etc.

The rooms are all customisable including blinds, TV, lighting, mood etc from the CitizenM "Moodpad." There is a brilliant range of free TV shows and free latest movies with free WiFi internet. The bed is HUGE and even though the rooms aren't huge, they are big enough.

Only gripe is there isn't a huge amount in the area apart from the Tate (about a 5 minute walk) and the nearest Tube station (Southwark) is a 10 minute walk away - there aren't a huge amount of taxi's passing the hotel either, however the Hailo app for your smartphone sorts that problem out.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,566 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (338)
Date | Rating
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  • English first
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English first
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 27, 2013

Modern hotel which hits the right note on every level. Bright, arty, clean, what more could you want?
A friendly team who were happy to help make it a memorable stay is a big plus.
Bedrooms not overly large but takes care of your needs...........the bed has to be seen to be believed, not only is it overly generous it's so comfortable you won't want to get up in the morning!
Although the cooked breakfast and lingering over coffee whilst reading the paper in the communal area would be enough to tempt you. Pick a spot and watch the world go by.
Definitely recommend citizenM and would happily stay again.

Room Tip: Ask for the top floor away from the road, very peaceful.
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, England, United Kingdom
1 review
5 of 5 stars Reviewed January 27, 2013

i can't wait to stay here again. i can't think of even one niggle and i'm a hard task master. if i had the money i would live in this hotel. it's beautifully designed.every aspect has been carefully considered to stylish perfection. The staff are just perfect..i loved the ambiance of the bar / eating area.i could easily just spend a day there. Anyway stop reading this and get booking. you won't regret it. if anyone finds anything wrong with this hotel they're not in their right mind

pure affordable class.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lausanne, Switzerland
1 review
5 of 5 stars Reviewed January 27, 2013

trendy, arty, city, capsule rooms; the rooms are small but very practically organized. you pay what you take for a balanced breakfast. nice art on the walls. the crowd is busy but respectful, the staff is efficient.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Canterbury, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 26, 2013

loved it everyone v friendly & helpful. lovely big comfy bed. The entrance & foyer great for lounging around drinking tea/coffee & people watching. Very reasonable too. visiting london bridge hospital 10min walk as is station & the shard

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
5 of 5 stars Reviewed January 25, 2013 via mobile

Well priced, superbly designed hotels do not come along very often, citizen m have got it just right for the modern traveller who wants design led rooms with no fuss and great prices . The bedrooms are small but perfectly formed so it great to appreciate great design on fitting so much in such s small space. The communial areas are sublime with all of Vitra's design classics mixed with informal great service . Can't wait for my next stay.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Benalmadena, Spain
Top Contributor
75 reviews 75 reviews
30 hotel reviews
Reviews in 25 cities Reviews in 25 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed January 23, 2013

I find CitizenM to be the hotel of the future. Highly recommended if you are a citizen of the world, travel a lot, and look for a fantastic all-in-one environment. By this, I mean, tranquil sleep, good food, work space, free internet, free films, good citizenry at the from desk, help at every turn.
You might not have a BIG room but it will be aesthetically pleasing.
It is an idea whose time has come. It makes life so much easier and the area is rich culturally, you can walk everywhere, eat well, browse, etc.

Room Tip: I can't help you out here. I asked for natural light and got front rooms. I suspect all the room...
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  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about citizenM London Bankside

Address: 20 Lavington Street, London SE1 0NZ, England
Phone Number:
Location: United Kingdom > England > London > London Bridge , Waterloo / South Bank / Southwark
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
#20 Business Hotel in London
#22 Family Hotel in London
#28 Luxury Hotel in London
#33 Romantic Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — citizenM London Bankside 4*
Official Description (provided by the hotel):
Located in the buzzing Bankside in the heart of London, citizenM is just minutes away from the Tate Modern and Millennium Bridge, within walking distance from Southwark tube station (Jubilee Line) and London Bridge (Jubilee & Northern Line). Find here Vitra chic living rooms, free Wi-Fi & free movies on demand, rooms with a tablet moodpad to control everything from mood lights to temperature, tv and blinds. There is also canteenM food & beverage outlet. ... more   less 
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Also Known As:
CitizenM London Bankside England

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