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citizenM London Bankside: Traveler Reviews

20 Lavington Street, London SE1 0NZ, England
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citizenM London Bankside
Ranked #22 of 1,081 hotels in London
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699 reviews from our community

    Trip type
Traveler rating
    485
    188
    18
    7
    1
Date Rating
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Über trendy, modern hotel”
4 of 5 stars Reviewed November 14, 2012 via mobile

We stayed here for 4 nights and really enjoyed it - it's definitely a 'trendy' hotel with modern ambience which is great particularly if you're a fan of tablets and gadgetry. Our room was small but perfectly formed. At times it did feel a bit like being in a futuristic pod which was nice for a couple of days but did sometimes feel a bit 'soul-less' - you couldn't even open the blinds without use of technology! I really enjoyed it for a short stay though. And the beds are fantastically comfortable!! The communal bar/breakfast/ lounge area was nice too. Everyone was very unobtrusive - so it's not the place to go to make friends! But it is a great place to go if you want a clean place to stay in a 'cool' environment.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask moohouse about citizenM London Bankside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worcester, United Kingdom
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
25 helpful votes 25 helpful votes
“a few teething problems but overall good”
4 of 5 stars Reviewed November 13, 2012

not the cheapest place to stay in london but a very stylish hotel. love the common areas and bar/breakfast area. the design is fantastic. rooms are small but perfectly formed. bed and pillows very comfy. could have done with a bigger duvet. mood lighting a nice touch and giant tv. my husband liked playing with the gadgets. we had a few problems with our room. arrived to find no electricity in our room. later on we got locked out as our keycard stopped working. and then the movies wouldn't work either. the staff were great though - problems were solved quickly and they offered us a free drink and breakfast as an apology.

Room Tip: rooms are 'soundproofed' but not against london traffic. ask for a room facing into the quad...
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  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask owlbeonholiday about citizenM London Bankside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloucester, United Kingdom
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Not like any other Hotel!”
5 of 5 stars Reviewed November 12, 2012

Citizen have thrown away the hotel rule book, "death to the trouser press" is just one of their mottos! Not like any other hotel I have been to - we loved it! My daughter and I loved the gadgets allowing you to select ambient lighting, free internet, free movies, all brillliant. The bed was enormous and really comfortable , shower room spotless and efficient. Lobby area was like being in an art gallery but with cosy seating areas. Staff were helpful but not intrusive and the self service check in and out was easy, once we'd got used to it!

Room Tip: Front of hotel looks out on to Southwark St, slight noise from traffic in room 223
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
williton
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“funtime was had”
4 of 5 stars Reviewed November 12, 2012

Great staff, wonderful coffee, simulating surroundings.The bed was huge ant the shower was wonderful. I don't like hotels usually, but citizenM is very relaxing. It was really good fun staying at the hotel. Even all the other customers were nice.

Room Tip: They are all the same, but probably choose one with a view of the street.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask kennynet about citizenM London Bankside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winchester, United Kingdom
1 review
“Brilliant Hotel!”
5 of 5 stars Reviewed November 12, 2012

This hotel is a MUST VISIT if you love gadgets and modern hotels. The hotel is very easy to find and has a great location. Only a 5 minute walk to the tube the hotel is very well situated in London with some beautiful restaurants only a stones throw away! The hotel has brilliant & friendly service and has a very useful luggage storage facility. I have stayed in the Amsterdam CitizenM which was great but they have taken what was great in Amsterdam and made it EVEN BETTER!

Because it was for a birthday trip they even gave us 2 complimentary drinks, an extremely nice touch which is not often come across in the hotel industry anymore! I cannot tell you enough how pleasant the service was, I went to Claridges for afternoon tea and found that the service was far better in CitizenM than that of Claridges!

This hotel is a must stay for anyone who wants luxury at an affordable price!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask joelpagett about citizenM London Bankside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
citizenM London Bankside
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Additional Information about citizenM London Bankside

Also Known As:
CitizenM London Bankside England
Address: 20 Lavington Street, London SE1 0NZ, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar/Lounge Free High-Speed Internet Suites Wheelchair access
Hotel Style:
#15 Business Hotels in London
#24 Family Hotels in London
#81 Best Value Hotels in London
Price Range: $$
Official Description (provided by the hotel):
Located in the buzzing Bankside in the heart of London, citizenM is just minutes away from the Tate Modern and Millennium Bridge, within walking distance from Southwark tube station (Jubilee Line) and London Bridge (Jubilee & Northern Line). Find here Vitra chic living rooms, free Wi-Fi & free movies on demand, rooms with a tablet moodpad to control everything from mood lights to temperature, tv and blinds. There is also canteenM food & beverage outlet. ... more   less 
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citizenM London Bankside
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