I have just stayed here for the last two days and had a very comfortable time. The hotel is well run, very clean and has very welcoming staff.
Donna Marie ( I hope I have got your name right, Donna Marie) was particularly helpful throughout my stay with my colleague. She went out of her way to ensure that we got food on Friday afternoon (even bringing the chef to the bar where we were sitting), and was helpful in providing information about the hotel. The chef is also commended for providing tasty hot chicken sandwiches, and it was his official day off! He had just called in for something. We needed somewhere to work in the hotel and Donna Marie also helped us with that. She was even there this morning to wave goodbye. When good service can be hard to come by, this was the best experience for a long time, and by far, of customer service from an individual. Thank you, Donna Marie. Les.
- Also Known As:
- Premier Inn London Ealing England
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