Having read some of the other reviews I must say that I thought that the service was very good. It was attentive but inobstrusive, friendly but not over-familiar. We had an excellent table at the front of this very impressive and chic/modern dining room.
We dined courtesy of an Amazon voucher (a birthday present) and were made to feel every bit as welcome as if we were "full paying" - which is something that you cannot often say about establishments offering a Groupon etc. So why is it that a Marco Pierre White venue feels compelled to fill its tables with discounted voucher diners?
The answer (whether it be cause or effect) is that the food was simply very average. I do take in to account the fact that we were dining on a reduced menu and I have a rough idea of the price of that menu (since it was in fact printed on bill even though the voucher was a present) so I would not expect Michellin Star quality food. I would, however, expect food cooked to a higher standard than my local pub.
Deep fried calamari and courgette - not bad, but average
Ceasar salad - not bad, but M&S do quite a nice one
Spaghetti with crab and chilli - pasta certainly al dente - could have done with another 30 seconds
Rib-eye steak - good, but not amazing (although the triple-cooked chips were fantastic)
Sticky Toffee Pudding - good but overpowered by the cream (ice-cream would be better)
All in all, a perfectly pleasant dining experience, but I simply cannot rave about the food.
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