Good start to the trip
Travelled first class Virgin train from Birmingham,(food,wine,coffee,biscuits on train and hospitality in first class lounge in station at Brum,) and all staff were friendly and attentive. Directions to hotel were good, only a short walk from Paddington tube station. A good greeting from Romanian doorman and Pamela the receptionist.The check in was efficient and the room was ready, situated on the 6th floor.The room was a 'club' double with a very comfortable bed and fruit,wine,soft drinks and water laid out.The bathroom was small with only a shower and a very compact space for the sink and loo area.Larger guests may have found the space difficult.The room was clean and at the rear of the hotel with views over the surrounding properties.The room was well serviced every day with a very good range of toiletries and fresh towels etc. There was also a turning down service if required. Breakfast was in the basement with a buffet system for all food. The cooked choices were well prepared and plentiful. There was also a full range of 'continental' choices.The staff were efficient, friendly and polite. The hotel's greatest strength is the polite and friendly nature of all of the staff. The cost was also very reasonable for London prices. As we said, when leaving, yes we would return when next visiting London.
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- Also Known As:
- Park Grand London Hyde Park England