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“among the best values for money in London” 4 of 5 stars
Review of Park Grand London Hyde Park

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Park Grand London Hyde Park
4.0 of 5 Boutique Hotel   |   78-82 Westbourne Terrace | Paddington, London W2 6QA, England (Paddington / Maida Vale)   |  
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Ranked #342 of 1,050 Hotels in London
London, United Kingdom
Reviewer
4 reviews 4 reviews
“among the best values for money in London”
4 of 5 stars Reviewed 2 days ago NEW

I stayed in the hotel for business for a few days.
A comfortable, clean, quiet room, with a great bed -
the room is not huge but adequate for my needs (also in line with the standards of the United Kingdom).

I see there is wi-fi in public areas, but I've my connection, so I haven't use it.

I never ate at the restaurant so I can not express myself. The breakfast is rather good (without being excellent) but very abundant; bar also has a good selection of cocktails and wines.

Hotel location, close to transportation and in the city center is outstanding.

The best element in any case is the staff, always smiling and efficient.

Room Tip: all rooms are of appropriate level
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  • Stayed May 2015, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,033 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (247)
Date | Rating
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English first
Uppsala, Sweden
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 2 days ago NEW

Stayed five nights at this excellent hotel in mid-May of 2015, and experienced perfect service according to our standards! Located only about five minutes' walk from Paddington station and also being fairly close to Hyde Park, this was a great choice for e.g. taking the Tube, walking towards Oxford street, and going to/from Heathrow and any other destination westwards.

Very friendly and service-minded staff in the reception, always quick to respond to any question or request. Excellent breakfast buffet served, with many options (including hot breakfast), fresh fruit and even different cheeses. Rooms are tidy and well equipped and maintained, with good quality beds. Quite small rooms, but what else to expect - and you are not in London to stay in your hotel room, are you? The complementary WiFi service is great; AC works fine, and traffic is not disturbing, nor the fact that the walls between the rooms are rather "thin".

All in all exactly the hotel you need for an extended weekend in central London, traveling with children and spending most of the time "doing London"! I will definitely consider staying here again! :)

  • Stayed May 2015, traveled with family
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed two nights in double room. Room was clean and user friendly. Good Free breakfast and very fast free wifi. Good location, very near Paddington Station. Helpful and friendly staff. Many restaurant nearby.

  • Stayed April 2015, traveled with friends
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review, yesterday
Dear Guest,

Thank you very much indeed for sharing your very kind comments regarding the hotel, the staff and service which you received. We do hope it won't be long before we can welcome you back to The Park Grand London Hyde Park.

Kind Regards

Sanya Mehra
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ryde
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed here on a week night last minute get away and what a find the hotel is lovely so beautiful from outside well furnished inside. Our room was huge and had an up and down stays with cooking facilities and settee. Check in was quick and easy as was check out, luggage room facility free of charge. Only 1 lift though which can take time to come. Didn't eat or drink in hotel as already booked up else where. Not far rom Paddington tube and main rail connections very easy to find.

Stayed May 2015, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review, yesterday
Dear Guest,

Many thanks for taking the time to write such kind comments. We were delighted to hear you enjoyed your first experience which went beyond your expectations here at The Park Grand London Hyde Park.

We look forward to sharing your kind words with all the team and hope we are able to welcome you again soon.

Kind Regards

Sanya Mehra
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridgeshire, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Lovely clean room. Good service. Fantastic value for money and in a lovely quiet location. Would not hesitate in staying here again. A lovely leafy street and some good bars and restaurants within walking distance.

  • Stayed May 2015, traveled with friends
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review, yesterday
Dear Guest,

Many thanks for taking the time to review your stay. We are so pleased to hear your stay surpassed all expectations and that you enjoyed your time with us.

We would also like to thank you for taking the time to mention about the wonderful service delivered by The Park Grand London Hyde Park Team.

Kind Regards

Sanya Mehra
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hørsholm
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Stayed for three nights in Duplex suite. Travel companions stayed in a double deluxe and a further deluxe single. In addition we were given new rooms upon complaint, so we have good impression on the general standard of the hotel. This cannot be regarded as a four star hotel, but rather as a two star hotel. Situated in a worn down, but seen from the street, classic and nice building. Rooms are small and very tight. Significant draft of wind from the old windows. Fairly new bathroom, but much too small. We had ordered the Duplex for four people. Room offered a tiny bathroom (under 3 sq.m.). No place to put your toilet articles, dry or wet towels etc. except two knobs on the door. Second bed only 120 centimetres wide. Could hardly contain two normal weighted children aged nine and thirteen. One closset available in the room. No where else to put clothes, coats, shopped goods. You get a very clear impression of what your neighbours are doing, just from listening while in your room. Breakfast was mediocre and they came short of basics like bread several days. Reception staff was not very assistant on request and did not handle our complaints very well. Rest of the stay we felt like persona non grata.The pictures on their website are VERY friendly to the hotel.

Room Tip: Choose another Hotel
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  • Stayed May 2015, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review, yesterday
Dear Guest,

Thank you for taking the time to review your recent visit. You have kindly highlighted several inconsistencies with our service that occurred during your time with us, which we will address.

We are sorry that your concerns were not addressed in a more attentive and understanding way at the time. Please be assured that every guest is important to us and we do continually strive to offer value and exceptional service in all that we do.

We will consider your comments seriously and hope that you have a much better visit on your next stay in London.

Kind Regards

Sanya Mehra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Luxembourg City, Luxembourg
1 review
4 of 5 stars Reviewed 5 days ago NEW

We stayed at Park Grand London Hyde Park hotel last weekend and we were surprised by the comfort and size of the room. It was lovely to have a spacious and comfortable room that perfectly suited us and our little daughter, where she had a space to run and play. The room was very carefully equipped with all necessary bits and pieces. The staff was friendly and welcoming. We will definitely come back on our next trip to London. Thank you.

  • Stayed May 2015, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review, 4 days ago
Dear Guest,

Thank you for sharing your recent stay at The Park Grand London Hyde Park on trip Advisor.

It was delighted to read that you found your room to be spacious and comfortable, the location convenient, and that our friendly team provided you with a memorable experience. We are happy to read that you will be returning for more in future.

We look forward to having you and your family back to The Park Grand London Hyde Park.

Kind Regards

Sanya Mehra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Park Grand London Hyde Park

Address: 78-82 Westbourne Terrace | Paddington, London W2 6QA, England
Phone Number:
Location: United Kingdom > England > London > Paddington / Maida Vale
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Airport Transportation
Hotel Style:
#235 Business Hotel in London
#235 Luxury Hotel in London
#307 Family Hotel in London
#326 Romantic Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Grand London Hyde Park 4*
Number of rooms: 119
Reservation Options:
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Also Known As:
Park Grand London Hyde Park England

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