We have stayed at this hotel for 4 nights, just last week. We had a triple room with 3 single beds (two put into a double bed). The hotel itself is at a little confusing location in the neighbourhood due to the fact that ALL buildings in the area look identically the same and the hotel sign is hard to find, but after the second night we got used to it. The room we had was big enough, quiet, very nicely equipped, the beds were very comfortable, bathroom was very new, VERY CLEAN and not too small at all. Breakfast was lovely, nothing really missing from it and they had enough room for all the hotels guests. The only two bad things i can say about the hotel, is that the staff were rather rude and impatient and the elevator was SLOW and irritating. Being on the 4th floor we had to wait for the elevator for ages before it finally came around as it stops for every single floor at the hotel, and moves rather slowly at that. The staff were not helpful and were not locals which made it hard for them to tell us where the nearby shops and stations were and how to get there. Also we were always offered to buy things off the hotel which was a bit irritating. The staff were really the only major bad side of the hotel. Other than that, the hotel was lovely, location was great as well due to the fact that it is very close to Paddington station which literally connects you to anywhere you would need and/or want to go in London. Overall we had a great stay and would come back and recommend!
Stay at a triple or 4 people room!
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Report response as inappropriate
Thank you for choosing to stay at the Park Grand London Hyde Park.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at 02072624521
Thank you again for taking the time to write the review.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.