We had booked a 2 night stay at the Park Grand London Hyde Park but were told, not asked, that we were being moved to this hotel. On arrival the reception staff were surly and offered no apology. We were in room 224 which we struglled to find! No instructions were given to find the room or indeed any information about breakfast!
The room was so small we just looked at each other in amazement! The bed looked like a single. The shower was so poor that I struggled to rinse my hair properly. The side light shade was hanging off!
That night we slept so badly we toyed with the idea of one of us sleeping on ther floor!
Some of ther staff were lovely especially in the dining room and on the door. The room was clean but far too small.
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- Also Known As:
- Park Grand London Hyde Park England