This hotel is ideally situated a two min walk from Paddington tube station. Very central and would def stay here again for this reason. The hotel is clean,staff friendly and breakfast is good. The twin room was quite small but was practical for what we needed,good air con and comfortable beds. The bar is been renovated at the moment which to our annoyance we didn't know about till we arrived, one night we asked for room service (paninis and minerals) which is on the guest information book, but were told it was not possible but they could organise pizzas. They dropped a chipper menu up to us, we got two pizzas and two cokes £25 complete rip off. We were also asked to pay a £30 deposit when we arrived which didn't make sense either as my card was already guaranteed for the booking. The fire alarms went off one morning at 6:15am for a few seconds and again one night at 11:30pm for a few seconds. Also staff were having were having a very personal explicit conversation behind the counter,which really should have been kept for behind closed doors and not in front of customers.
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- Also Known As:
- Park Grand London Hyde Park England