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“Great value and location” 5 of 5 stars
Review of Park Grand London Hyde Park

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Park Grand London Hyde Park
4.0 of 5 Boutique Hotel   |   78-82 Westbourne Terrace | Paddington, London W2 6QA, England (Paddington / Maida Vale)   |  
Hotel amenities
Ranked #362 of 1,062 Hotels in London
Frome, United Kingdom
Top Contributor
70 reviews 70 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
“Great value and location”
5 of 5 stars Reviewed March 25, 2013

Stayed for one night whilst on a Theatre trip to London. We were offered single rooms instead of the twin we booked on the ground floor. These rooms were clean and modern and had everything we needed to be comfortable. We were early for check in but as our rooms were ready we were given our keys when we arrived and were able to leave our bags and get off into town. The staff we met were all really helpful. Will definately use the hotel again.

Room Tip: If you're a single traveller they are quite a few single rooms so you can save paying supplement...
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gourav G, Manager at Park Grand London Hyde Park, responded to this review, March 27, 2013
Dear Guest,

We thank you for your lovely comments about our premises, your check in process. We are more than happy to have you with us and will defiantly look forward to your visit.
For assistance in booking your future stay please write to me on housemanager.hydepark@shaftesburyhotels.com
Kind Regards
Gourav Gupta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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950 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (227)
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English first
Bristol
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 25, 2013

After reading some of the reviews I was quite concerned that our weekend away would be a disaster! But, all things considered, we would definitely return to this Hotel. It's location is excellent, the staff are all very helpful and friendly. We were upgraded to a Club Room on arrival, which was a nice surprise. It had a strange configuration but when we got used to going upstairs for a cup of tea, it was fine. The bathroom was the only disappointment, being incredibly small but all things considered this wouldn't deter us from returning. The thing that some people have complained about was the breakfast. I can honestly say we have not had better and we have travelled all over the world in a variety of different quality accomodations. There was a wonderful array of items to choose from, from cereals, to continental, full english (the best sausages I've had in any hotel we been at!) and to be honest, anything you wanted. The staff were helpful, fast to action all requests and constantly restocking the breakfast selections. Well done! I really shouldn't have worried so much!

Room Tip: Ask for a room away from the lobby, lifts and basement!
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gourav G, Manager at Park Grand London Hyde Park, responded to this review, March 27, 2013
Dear Guest,

Thank you very much for taking the time to respond. We are really pleased that you enjoyed your stay with us. It was a pleasure to read about our team’s friendliness and also your comments on our breakfast selection.
Hope to have a chance to give you warm welcome back in the near future.
Best Regards
Gourav Gupta
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampere, Finland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 21, 2013

We stayed in Park Grand London Hyde Park for 5 nights. We arrived at late night and left at the early morning. The checking in and out went quite okay, except paying by cash (which was easier for us because of sharing the cost of the room) made it a bit tricky and slow, especially when we were leaving.

We stayed at the deluxe twin room and it was very nice and clean. I have no idea why people here write that the rooms are very small at the Park Grand Hyde Park, our room was a good size, we had a big telly and huge comfy beds. The location of the hotel was also perfect!

The reviews I read from the internet of the hotel were very different from each other and I didn't know what to believe. Anyway the hotel was a very nice surprise, it was lovely and i recommend it with all my heart. We will definitely be back!

Room Tip: If there's something you want to know, just ask! We asked a quiet room because of my friends hea...
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gourav G, Manager at Park Grand London Hyde Park, responded to this review, March 22, 2013
Dear Guest,

Thank you very much for taking the time to respond. We are really pleased that you enjoyed your stay with us. Hope to have a chance to give you warm welcome back in the near future.

Best Regards
Gourav Gupta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed March 21, 2013

This hotel gives you the true value for money..less than 5 minutes walk from paddington station which connects you to almost all places in london including the tourist attractions. ..very nice and helpful staff..especially Mr Dennis and Mr Swaroop..clean room..flat screen tv with multiple channels...everything about this hotel is great..will definitely stay in this hotel everytime I travel to london

Shafiq
Malaysia

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gourav G, Manager at Park Grand London Hyde Park, responded to this review, March 22, 2013
Dear Guest,

Thank you for your lovely comments about our premises & our fabulous staff & We are glad to hear that you had a very enjoyable stay with us.
We hope you will be back soon.
Kind Regards
Gourav Gupta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
swindon
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 20, 2013

Stayed here 19 marches one night for my wife’s birthday, from arriving early and them sorting room giving us tea coffee as we waited to the room, the staff breakfast had a truly fantastic time.
The staff were outstanding best service I have had, and the room was superb had duplex club room was hot and radiator downstairs had no shut off but bed was lovely fruit wine and soft drinks complimentary.
In the morning full English brekkie was great also did continental.
For once had nothing to complain about the check in staff the guy on the desk at night all and the restaurant staff nothing was too much trouble
went to see lion king great show for once i actaully made her day on her birthday so many thanks to all at the hotel.

Room Tip: club rooms are great was some road noise but it is london
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gourav G, Manager at Park Grand London Hyde Park, responded to this review, March 21, 2013
Dear Guest,

Thank you very much for taking time to share your wonderful review.
I am delighted that you enjoyed your recent stays with us. Thank you for your positive comments about the Hotel.
Hope to welcome you back soon!
Kind Regards
Gourav Gupta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Trondheim, Norway
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 8 cities Reviews in 8 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 18, 2013

This hotel are a few 100 m from Paddington station. If your travelling to Heathrow and use the Heathrow express your there in 25min.
Around Paddington there are a lot of diners(Italian).
In the hotel you have free WI-fi and and free PC to use in the lobby.
Nice welcoming staff. And a fast elevator.
The rooms are as most hotels in London. Small compeered to the size you may reckon from other country's. But in London style this hotel is clean and welcoming.

Good value for your money.

Room Tip: We got rooms away from the street in front of the hotel were there were a lot of traffic.
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gourav G, Manager at Park Grand London Hyde Park, responded to this review, March 20, 2013
Dear Guest,

We thank you for your lovely comments about our premises & our fabulous staff.

We hope you will be back soon and for assistance in booking your future stay please write to me on housemanager.hydepark@shaftesburyhotels.com

Kind Regards
Gourav Gupta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 17, 2013

Once again, I have enjoyed a good stay at a Shaftesbury Hotel, this time the Park Grand Hyde Park. This time, I arranged for my parents also to stay and they were very happy with the hotel, the room and the service.

We only had two minor complaints.

Both of our rooms became extremely warm and we had to have the windows open all night.

The other small complaint was that the iron in my room was pretty useless although did the job eventually. I was in a hurry so did not have time to change it.

Other than these two issues, I would recommend the hotel and will continue to use this chain. The staff are very helpful, the rooms are clean, well appointed and comfortable. Prices were extremely reasonable.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gourav G, Manager at Park Grand London Hyde Park, responded to this review, March 18, 2013
Dear Guest,

Thank you for your comments regarding your recent booking with us here at the Park Grand London Hyde Park.
Your business is very important to us and we value your feedback. By giving us your feedback , it gives us an opportunity to improve.

Kind Regards
Gourav Gutpa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Grand London Hyde Park

Address: 78-82 Westbourne Terrace | Paddington, London W2 6QA, England
Location: United Kingdom > England > London > Paddington / Maida Vale
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#235 Luxury Hotel in London
#266 Business Hotel in London
#351 Romantic Hotel in London
#359 Family Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Grand London Hyde Park 4*
Number of rooms: 119
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Also Known As:
Park Grand London Hyde Park England

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