14.11 Late check in with confirmed booking. No room free. Eventuall get given a room and enter it to find someone else in there. Then end up in basement small room. The evacuated room at 1:15am with fire alarm. No answer from reception and then told 'lady had hair dryer on 1;15am in the morning?.
Noisy, rude, dis-organised. - go somewhere else!
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This hotel is in a perfect location for a stay in London. Quietish location for London but close to tube local shops and great pubs. Staff are very friendly and helpful. Rooms are small but very clean and are all you need for a stay in the capital. The breakfasts are excellent. We will definitely be back!
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Staff very friendly & helpful. Great price for the night & room very spacious for 3 of us. Breakfast was very good also. Good location, 5 min walk or so from paddington. Would recommend & would stay here again.
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I have to say that this hotel chain have some good deals.
The room can be a little bit small but they are fresh and have everything you need.
I paid around 80 pounds per night for a double room including breakfast and internet.
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Went there for a couple of days away from it all. The staff were superb, friendly but not overbearing. The room was very clean and the bed was really comfortable. Bit hectic at breakfast, but so what? Very convenient for all tourist stuff and Hyde Park etc. We will go back there? Thank you to the staff again. Well done everyone!
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