We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“was a waste of time” 1 of 5 stars
Review of Bella Naples

Bella Naples
High Road, London e18 2qp, England
02086164345
Website
Improve this listing
Ranked #4,092 of 17,052 Restaurants in London
Cuisines: Italian
Dining options: Delivery, Late Night, Reservations
Restaurant details
Dining options: Delivery, Late Night, Reservations
London, United Kingdom
1 review
3 helpful votes 3 helpful votes
“was a waste of time”
1 of 5 stars Reviewed March 12, 2013

We went here on a voucher gift, upon arrival the waiter moaned that we were on a voucher, we were not offered wine even though that was part of the voucher, was brought to a table and given menus but no information as to what we could and couldn't order.

Eventually we found out only through asking what was available and though a lot of the items were out of stock no alternatives were offered.

We waited ages for our food even though we were the only people in for the first 30 mins. The food was bland, the starter was cold the risotto was slightly warm and far too creamy, the diavolo pizza was not spicy in the slightest and there was very little extremely bland meat. To top it off we didn't get wine but we were charged for out water and tea. The worst still the heating wasn't on even though it was snowing outside. I would not recommend it at all.

  • Visited March 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

61 reviews from our community

Visitor rating
    31
    15
    4
    3
    8
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Any
English first
London, United Kingdom
1 review
5 helpful votes 5 helpful votes
“(Probably) Best italian restaurant in Uk. I am not friend of the owner. I am italian.”
5 of 5 stars Reviewed March 10, 2013

I am italian. And I've been to many italian restaurants in uk. 90% are fake and crap. 10% are below average in italy. Bella Naples is awesome! Pure, real. Homemade pizza base, desserts, bread and even mozzarella! Cooked to perfection. The owner goes twice a week at Billingsgate to get fresh mussels and claw fish. If you want glitters and fake italian don't go at Bella Naples. If you wanna eat like you can eat in a non touristic real place in italy go to Bella Naples! Maybe the service is not so fast. But, hey! They come from Naples! So chill out and relax Bella Naples

  • Visited February 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
123 reviews 123 reviews
62 restaurant reviews
Reviews in 24 cities Reviews in 24 cities
72 helpful votes 72 helpful votes
“Authentic Italian”
4 of 5 stars Reviewed February 6, 2013

This tiny restaurant is geared more for take away pizzas cooked in their wood burning oven, however it is so worthwhile taking a seat and enjoying the excellent services of Marcello. Delicious authentic dishes, my favourite was the mixed seafood - it tasted fresh with plenty of seafood - I started with mussels cooked in wine and cream - lovely and enjoyed a shared dessert of italian ice creams. Marcello knows his wines and the one he recommended was perfect with the food.
The only down side was that the restaurant was not warm and we kept out coats on and the plates should have warmed, but against the quality of the food, it was a minor distraction.

Visited January 2013
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
13 reviews 13 reviews
3 restaurant reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
“Great small little restaurant, cosy, friendly”
5 of 5 stars Reviewed January 12, 2013

Food is great, best pizza in London and is on our door steps! Owners are always nice and remember us! service is friendly maybe not the fastest but who cares!!! .... I wish more restaurants were like this good value, great food and relaxed ! ..... Fyi We went with a 10 month baby, they had a high chair.

    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Senior Contributor
39 reviews 39 reviews
6 restaurant reviews
Reviews in 33 cities Reviews in 33 cities
37 helpful votes 37 helpful votes
“nothing too look at from the outside but go inside and you are in for a treat”
5 of 5 stars Reviewed January 1, 2013

myself and three friends tried this out as they live in the area and had received a flier through the door. we almost didn't go in as it doesn't look much from the outside , but the owner was so welcoming we decided to stay. I'm a vegetarian and my three friends aren't - and the owner went out of his way to help us decide on what we wanted. I had pasta to die for - so fresh Ive had nothing like it outside of Italy , my friends had the pasta with clams and said the same thing. We have tried numerous dishes in subsequent visits and have told many friends about the place. Whilst its definitely a "family" restaurant , sometimes things arent available that are on the menu etc and for instance they had run out of house wine last time we went, I still give this restaurant five stars for the enthusiasm and passion of the owner/chef alone and the fact that the food is truly delicious. Its not swanky, its not cool, its just authentic and wonderful.

  • Visited December 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Bella Naples also viewed

 
London, England
London, England
 

Been to Bella Naples? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Bella Naples, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.