Just returned from a long weekend and stayed at the New Inn for the Ashes Test. A regular for several years under the previous owner I had become used to the great ‘feel’ and atmosphere of the pub which has really changed under the new owners I’m afraid for the worst.
So from the top here are personal thoughts
As a previous writer stated the prices have increased significantly. It used to be £75 a night and now its £130 a night. Yes it’s in a really nice area of London and within a short walk of Lords but at the end of the day it’s overpriced for what you get and the price does not include breakfast.
We only tried the breakfast and at £12.95 it was expensive. If you stayed in the New Inn with the previous owner you will remember how good the breakfast was. Loads of choice with Fresh juice (not carton concentrate) Cereals, choice of white or brown toast and everything you would expect for a really good breakfast. By comparison at another £3 this was dreadful. It was clearly prepared and cooked the night before and re-heated in a microwave. Please do not try it, save your money. I did not try the evening food so cannot give an opinion but the menu looked OK and previous reviewers have praised it so maybe the breakfast is the only one not freshly made. The food would have to go some to beat the Thai food the pub used to serve when the kitchen was leased to them. It was outstanding and that was demonstrated by the difficulty in getting a table. No problem in getting a table now on a Friday or Saturday evening even during an Ashes test? Make up your own mind..
This place has suddenly become very noisy which is fine if you like ‘repetitive’ music banging out live all night and into the early hours of the morning. Way to loud and unnecessary but I think its part of the ‘new image’ the place is trying to project, a new kind of ‘trendy’ pub. Way over the top and the constant ‘replay’ of the same old dance music drove me nuts particularly when I was trying to get to sleep at 1 on Sunday morning. Turn it down and give the local residents and guests paying £130 a night a break
The other thing that seemed to be happening was a procession of glasses being dropped in the bar so the sound of breaking glass was pretty disconcerting. There were 4 in the hour and a half I was there! There were a lot of really drunk people and not just the cricket fans.
Bit of attitude behind the bar from one of the staff when I had the ‘cheek’ to order another drink after he went to the till following serving me a beer without waiting to hear my next request or asking me if there was anything else? I really hate that. Not appreciated and necessary and you know, some people shouldn’t be in some jobs and this is not the job for him.
Before then, when my lady arrived following a 3 hour car journey and walked to the bar to ask for the key, she was asked to pay up immediately even before she got to the key to the room? Not necessary, we booked months ago and they had my credit card details and given the event itself (ashes) and the scarcity of accommodation in the area, did they think we were going to turn around and walk out? She was pretty upset and told the guy to wait until she had at least got to the room and seen me when I got back a couple of hours later after the game? The owner got wind of this and apologised to her for this and suggested the man that had asked for the money had a ‘language problem’? He sounded Eastern European which is not a slant on his origins but its about training and understanding isn’t it?
We checked out a day early at 6:00 pm when the game had finished and lost £130 which we did not expect to get back which was OK. As the breakfast was not paid for this was waived which was a nice gesture and appreciated. Thanks Nick.
I didn’t really like it and it is nothing like it was before. Clearly there were people absolutely trashed and were continued to be served when they had drunk enough and shouldn’t really have been served, but to be fair to the new inn, this happens a lot in pubs in the UK so its not overly unusual just a bit worrying when these people cant even stand up?. What I didn’t like is the ‘short measures’ on the beer and lager the bar staff serve. ‘Big frothy continental Heads’ on flat real ale? I didn’t like the indignant look when I asked them to top it up which was done reluctantly and still not to the top of the glass (they, like most pubs do not serve in ‘oversized glasses) This is short measures and a blatant attempt to make extra money on the beer. No excuses.
If you stayed at the New Inn in the past it was always packed on match days with cricket people, standing room only with good numbers outside. Now its nothing like this at the biggest game on the test calendar and the pub has resorted to ‘lure’ people in by getting young girls in black T-shirts, shorts and stiletto’s handing out flyers outside Lords itself to get people interested. That’s how the appeal of this place has declined I’m afraid and the bars around the corner are the really busy one’s after the game, not the New Inn. A sign of the times?
Not even close to what it was before and this article is not an attempt to tell a story about how good the old days were but I have the benefit of knowing what was and now what is. Nick, the owner has his work cut out here, he is a nice guy and will listen to you if you have any issues. He does have a potential goldmine that had a solid and reliable customer base but he has taken it in the wrong direction in my opinion and as a cricket favourite it is a shadow of its past glory. Before, unless you booked the day after the days of the test matches were announced, you had no chance of getting in. On Saturday morning I saw a couple checking out who clearly were tourists and not cricket followers? Customers other than cricket followers booking a night in the ‘New Inn’ during the busiest test in the cricket calendar around the corner from Lords. Unheard of?. OK that’s only a few days a year in the summer and the rest of the year is up for grabs but I think it is very average and I would not stay there again in or out of season (which I used to do)
Gone is the brilliant Thai kitchen serving fantastic meals every evening, the band on a Saturday night playing ‘London Songs’ and the brilliant hostess (Jan) who really bothered and took time to get to know you and make sure your stay ‘worked’.
Having read all of the last 2 years of Trip advisor reports on the New Inn, someone did mention their booking being cancelled 3 weeks before they arrived which caused them a lot of grief. The same happened to me shortly after the New Inn changed hands, but fortunately I was able to make alternative arrangements. Before I came down this time, I phoned a month before to make sure all was OK which was confirmed. If you book the New Inn and getting cancelled would cause you a lot of inconvenience, I would suggest you do the same just to be sure.
- Also Known As:
- The New Hotel
- The New Hotel London
- The New Inn London, England
- Official Description (provided by the hotel):
- This local favourite originally built in 1810 has undergone a complete makeover, the perfect place to mix with friends and soon to become St. John's Wood best Gastro Pub.A new menu soon to come offering breakfast, lunch and dinner providing Londoners with a relaxed stylish venue for eating the finest locally sourced produce. Savoy trained owner Nick Tyrie, carefully selected a high quality range of wines, premium spirits and international beers to compliment his top end gastro brasserie food whilst also offering a delicious range of freshly prepared worldly tapas bar snacks.Located between chic Primrose Hill and cosmopolitan St John’s Wood, Lords Cricket Ground, Regents Park and London Zoo are a mere stroll with many other Central London attractions on our doorstep..........the perfect place for dining or just drinks with friends. ... more less
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