We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Thank you Swiss Tony” 5 of 5 stars
Review of Crowne Plaza London - The City

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Save
You added Crowne Plaza London - The City to your Saves list
Crowne Plaza London - The City
4.0 of 5 Hotel   |   19 New Bridge Street, London EC4V 6DB, England   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save on Hotel Packages!
Ranked #198 of 1,066 Hotels in London
UK
Top Contributor
82 reviews 82 reviews
60 hotel reviews
Reviews in 51 cities Reviews in 51 cities
39 helpful votes 39 helpful votes
“Thank you Swiss Tony”
5 of 5 stars Reviewed February 15, 2013

Swiss Tony in his blog recommends this hotel. I thought it was too distant from the London sights. How wrong was I and now Blackfriars underground is open it is even better connected.

I was aware of the special £20.12 offer and booked a weekend stay. As a Platinum Member I was automatically upgraded from a Standard to a DeLuxe. Because I requested a King Bed I was offered a King Bed Suite for a small supplement with access to the Club Lounge, which included breakfast and evening drinks. This I accepted and was more than pleased with the Suite. The Club Lounge was a little disappointing - very little comfy furniture.

We took breakfast in the main dining room and it was well presented and the staff were efficient and obliging.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExecOffices, Manager at Crowne Plaza London - The City, responded to this review, February 24, 2013
Dear Competency,
Thank you for your feedback form your recent stay with us. I am glad that you enjoyed your time at the hotel, especially that the staff in breakfast were efficient and that the location suited you.
I hope we can welcome you back soon.
Kind regards,
Charlotte
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,316 reviews from our community

Traveler rating
    669
    470
    116
    39
    21
See reviews for
296
473
70
258
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (234)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
hinckley
Top Contributor
61 reviews 61 reviews
54 hotel reviews
Reviews in 35 cities Reviews in 35 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed February 14, 2013

We have stayed at this hotel many times but not for a year. A lot can happen in a year with a hotel but the only thing that's has change is that it just got better!
We had a view of Blackfriars for the first time which was fantastic yet still very quiet. Our room had been upgraded with new flat screen tvs and furniture. The beds were very very comfy and although next to the lifts we had a quiet and peaceful sleep. We love the position of this hotel, easy to get to everywhere yet just ourside of the madness. Now blackfriars is open there is nothing holding it back with excellent transport connects. We didnt eat her this time but it certainly smelt very nice. We are going back in April again.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExecOffices, Manager at Crowne Plaza London - The City, responded to this review, March 6, 2013
Dear 422,
Thank you for taking the time to write such kind words about your stay. I am delighted you enjoyed it and we look forward to welcoming you back in April.
Kind regards,
Charlotte
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Retford, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 13, 2013

We stayed Saturday night in this hotel as we were visiting the Shard. How very nice the staff were and couldnt be more helpful if they tried. The interior is beautiful with fresh fruit everywhere. We had a deluxe room upgrade which was really nice. The breakfast is to die for with everything you could possibly wish for with staff asking if there was anything else we required. It is situated 20min walk to trafalgar square and 5min to St Pauls and 20min to the Shard.

I would definitely stay again and thanks staff for a wonderful overnight stay.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YvonneAOttley, Public Relations Manager at Crowne Plaza London - The City, responded to this review, August 12, 2014
Thank you so much for your detailed review. We are delighted that you enjoyed your time with us and it will be our pleasure to look after you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stafford, United Kingdom
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 12, 2013

I have stayed at most of the big and popular 4* hotel chains before (Hilton, Ramada, Marriott etc) but this was the first time we have tried Crowne Plaza and I have to say, we were not let down. The hotel was fantastic, the rooms were spotless and it has been a long time since I have been able to say that about a UK hotel.

We booked with a promotional code, but this didn't affect how the staff treated us, they couldn't have been more helpful. We were given a huge modern corner room with big windows on two of the walls. As a member of their loyalty scheme, they offered us either free internet or movies. The bed was very comfortable and their selection of complementary toiletries was excellent.

We didn't try any food at the restaurant (due to wanting to set out to explore different places) but it always smelt nice when walking past. We did visit a nearby pub one of the days for breakfast called the Wellington (about a 10 minute walk away). They did two very tasty full cooked breakfasts for £10.

The hotel is about 15-20 minutes walk from covent gardens, maybe 10 minutes walk from the Tate Modern and Globe Theatre. The new and shiny Blackfriars station is just across the road. The hotel is set in "The City" so at the surrounding areas are very quiet at the weekends. It is also a great location for strolling along the Thames in the evening.

If I had to be picky, the Sauna didn't seem to work (it never went above 60 degrees), there seemed to be a problem with our shower head (there were no individual jets, just one central 'trickle') and our TV stopped working at one point (reception sent up someone to have a look at it, but nothing could be done, eventually it started working again by itself). But this is being very picky and none of these things really impacted our trip too much. For the price we paid, the hotel is unbeatable. We would highly recommend it to anyone!

Room Tip: Our corner room was exceptional.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coventry, United Kingdom
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 11, 2013 via mobile

Myself and my partner stayed here a few weeks ago for a long weekend. We got an absolute bargain at £20.12 for the end of 2012!! Especially when you see the normal price.
The hotel is very central and directly opposite Blackfriars tube station making it extremely accessible. The staff on arrival were very friendly presentable and professional amd checked us in despite arriving early.
The room was beautiful, 2 double beds, large tv, toiletries, robes etc. (Although one thing to note is DO NOT move the drinks in the mini fridge as they are sensored and charge! - this was solved with one phone call however).
I cant comment on the restaurants as we didnt try them, but menus looked lovely.
Overall a very lovely stay :)

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manchester
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed February 11, 2013

We booked a 2 night stay here for our first "touristy" visit to London. Our decision to book here was purely the price, they had an incredible offer on which no fool would turn down.

Because our room was so heavily discounted we were a bit apprehensive as to what it would be like - worry not it was lovely.

Our room was 131 on the first floor right near the lift, my first thoughts were great this could be noisy but it wasn't we didn't hear a peep any of the nights. Check it was simple the staff were lovely. Our room was clean, quite spacious and the bed whilst not the biggest was big enough and comfortable. The staff were helpful to all our needs very informative to our touristy need of information and always polite.

The breakfast buffet was nice - all the usual you would expect from a traditional English breakfast as well as cereal, pastries, fruit and a continental selection.

The hotel bar "nineteen below" wasn't open during our stay, think it was under renovation we weren't told of this and to be honest didn't matter too much as there's enough bars in London anyway.

The Blackfriars tube station is directly facing the hotel so your in prime position on the circle line and links to the rest of the city.

Would recommend this hotel as a quiet base to explore

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 10, 2013

Stayed just for a night in this hotel which i had booked on offer via lastminute.com. I found a great hotel with a beautiful room, excellent service from the staff, great location ( just by the tube taking you straight to Victoria or to the City... a 10 minutes walk to Covent Garden) and very good buffet breakfast. I would not hesitate to book this hotel again and again and again. I was really pleasantly surprised!

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Crowne Plaza London - The City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza London - The City

Address: 19 New Bridge Street, London EC4V 6DB, England
Phone Number:
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#142 Luxury Hotel in London
#145 Business Hotel in London
#153 Romantic Hotel in London
#167 Family Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Crowne Plaza London - The City 4*
Number of rooms: 205
Official Description (provided by the hotel):
Crowne Plaza London - The City Hotel provides perfect accommodation in central London near local attractions such as The London Eye, St Paul's Cathedral and Buckingham Palace. This luxury hotel also offers meeting rooms, gym, spa facilities and a Michelin star restaurant. The Crowne Plaza London - The City Hotel is a modern central London hotel, located in the heart of the city. This deluxe London hotel is just a stone's throw away from Blackfriars mainline train station, with a direct connection to the Eurostar terminal at St. Pancras International. For tubes, the Crowne Plaza hotel is equally well located: just a short walk to Temple & Mansion House on the District & Circle Line, or St Paul's on the Central Line. Whether you're in London for business or sightseeing, this London City Centre hotel is ideally located, minutes away from some of London's most famous attractions: The London Eye, St Paul's Cathedral, Millennium Bridge, Tate Modern & West End theatres. Crowne Plaza Club rooms, King Studios and Suites are available at your request. And all rooms are air-conditioned and have High Speed Internet Access. There's also a Fitness Club with sauna in the hotel should you wish to work out and wind down. While you're here, don't forget to eat at our Rosette awarded restaurants; Diciannove offers authentic Italian food including a variety of freshly made pasta, whilst and at Chinese Cricket Club you can enjoy fresh dim sum and Sichuan specialities. The easiest and most exciting way to do some sightseeing in London city centre is to take a trip on the London Eye. On a clear day, you can see as far as the Queen's other residence, Windsor Castle! The Crowne Plaza London City Hotel is only minutes away from the London Eye. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, IHG, Orbitz, Cheap Tickets, HotelTravel.com, Agoda, Despegar.com, Priceline, Odigeo, TripOnline SA and Tingo so you can book your Crowne Plaza London - The City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza London - The City Hotel London
Crowne Plaza The City
Crowne Plaza London City
Crowne Plaza London - The City England

Owners: What's your side of the story?

If you own or manage Crowne Plaza London - The City, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.