We stayed on the ridiculously cheap £20.13 priority club promotion rate for a weekend in January. We expected the rock bottom worst room for that price in a top notch London hotel but instead were upgraded to a smart modern Club floor room including club lounge access! wow. Very impressed with that level of customer service.
The club lounge was relaxing and friendly with good evening canapes and bar drinks for free, though fairly small for such a size of hotel and quite crowded. We therefore took breakfast in the main restaurant downstairs for just £10 per head each day, which was fabulous.
As priority gold members, we also got free newspapers and an excellent additional treat, free use of the inroom movies. We had a great night in watching a film and relaxing after a long day sightseeing
This location is excellent. You are alongside Blackfriars Bridge by the Thames, and Blackfriars tube station. It's a 3 minute walk to St Paul's Cathedral and the City of London district, and a nice 5 min walk over the river to the Southbank, Tate Modern and Globe theatre. We are suburban Londoners and loved having the central location to wander about by the river here.
Staff were all very friendly and helpful, it was a real delight to stay in. We would highly recommend this hotel.