We arrived in London frazzled and tired but once entering the hotel our spirits lifted. The staff greeted us with smiles, were extremely professional, personable and helpful. Our deluxe room was beautifully decorated, including a firm bed and fine linens. There was also a large marble bathroom with separate shower and tub. If business wasn't on the agenda I could have stayed in the room all day!
Crystal chandeliers and marble floors are featured throughout the lobby area and the breakfast room continues on that same theme. The restaurant was beautifully appointed with a breakfast buffet to match. The cappuccinos were very good, a hard thing to find in London! We not only enjoyed the breakfast but also the comfortable surroundings which encouraged us to relax and read the paper after our meal, which is not the case in most hotel restaurants!
The location was perfect for us, especially with one of our favorite restaurants, The Bombay Brasserie, a mere 5 minute walk away. This is our new favorite hotel in London and we look forward to our next stay!