We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Bentley Pleasure in London” 5 of 5 stars
Review of The Bentley London

Save Saved
You added The Bentley London to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 14 more sites!
The Bentley London
5.0 of 5 Hotel   |   27 - 33 Harrington Gardens, London SW7 4JX, England (Earls Court)   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Special Offer
Save up to 20% off
Ranked #184 of 1,075 hotels in London
Woodbridge, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Bentley Pleasure in London”
5 of 5 stars Reviewed May 27, 2013

Very comfortable, excellent service. Appointed very lavishly, perhaps too much so for some tastes. High quality throughout. If marble, crystal and gilt are your things you will overdose. All staff great at their jobs and made us feel special. Very well situated in an upscale location within easy reach of many of the best things London has to offer. This was about half the price of other 5 star hotels and represented excellent value. This hotel will be our default choice in future.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Bentley Lon... A, Guest Relations Manager at The Bentley London, responded to this review, June 6, 2013
Dear wideglides,

Thank you very much for sharing your feedback on Tripadvisor following your recent stay with us at The Bentley London,A Hilton Hotel. We really appreciate the time that you have taken to share your experiences with us and your fellow travellers.

It is always a pleasure to receive positive feedback about the levels of comfort and service on offer at our Hotel as we always look to ensure that our guests feel as if they are at a home away from home. The opulent decor within our establishment is certainly lavish and is something that one might not find at many other Hilton properties throughout the world.

We are delighted to hear that you felt that our prices offered excellent value and hope that we may see you again in the future.

With best wishes,

Nicholas Gerken
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

341 people have reviewed this hotel

Traveler rating
    192
    90
    30
    18
    11
See reviews for
38
142
43
78
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Rotherham, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 23, 2013

lovely hotel, I stayed at this hotel from Friday until Sunday, the first night we found that the Jacuzzi didn't work, I phoned reception and a member I staff came to investigate straight away, we were offered a choice of two rooms immediately. The concierge gave me the keys and showed me both rooms and told me to choose which I would rather have. He offered to help with moving my case etc but told him it was fine, extremely helpful throughout our stay. The rooms were large, bed the most comfortable I have ever slept in on holiday and everything you could need in a room. The breakfast had lots of choice and food cooked was hot and fresh. Would definitely stay here again, close to all amenities within easy reach of Harrods and close to the tube station. All in all an excellent hotel with very friendly staff and would recommend to all.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Bentley Lon... A, Guest Relations Manager at The Bentley London, responded to this review, May 27, 2013
Dear julie w,

Thank you very much for sharing your feedback on Tripadvisor following your recent stay with us at The Bentley London,A Hilton Hotel. We really appreciate the time that you have taken to share your experiences with us and let us know how we have performed.

I am of course delighted to hear that our team looked after your requirements in a most proffessional manner and that you felt that our staff were helpful throughout your stay. I am very sorry that the jacuzzi didn't work during your first night with us and apologise for any inconvenience that this might have caused. We have since carried out an extensive maintenance audit to ensure that all our whirlpool tubs are in perfect working condition.

We thank you for your kind comments and for recommending us to your fellow travellers and very much hope to see you again in the near future.

With kindest regards,

Nicholas Gerken
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed May 21, 2013

Lovely hotel with very friendly staff. Large and very clean room with a massive bed, very fluffy quilt and pillows, hard to tear myself away for sightseeing. Would recommend to anyone, great location and nice quiet road.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Bentley Lon... A, Guest Relations Manager at The Bentley London, responded to this review, May 27, 2013
Dear Guest,

Thank you very much for providing us with your feedback on TripAdvisor following your recent stay with us at The Bentley London, A Hilton Hotel.

It is always lovely to receive such positive feedback from our valued guests and I am delighted to hear that you were very comfortable in your accommodations. Our beds are indeed certainly very hard to get away from first thing in the morning and definitely provide a great deal of comfort after a long day.

We look forward to seeing you again soon!

With kindest regards,

Nicholas Gerken
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stamford, United Kingdom
Top Contributor
53 reviews 53 reviews
18 hotel reviews
Reviews in 26 cities Reviews in 26 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed May 19, 2013

We stayed here during a weekend trip To London. What a disappointment. The staff were excellent and are the saving grace for this place. The decor was poor, it really needs updating, bathroom in the bedroom & basement cloakrooms particularly. We were the only ones in the bar after our meal out, about 11pm. The barman was friendly, he was out of 3 spirits and atmosphere was seriously lacking. We saw 1 other family during or stay, no-one else! Perhaps this was why atmosphere was lacking. The bedroom was clean, bed comfy, and no noise during the night. Ideal location for museums, royal albert hall, Hyde park, kensington high street.

We won't stay here again, just not quite right for us.

Stayed May 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Bentley Lon... A, Guest Relations Manager at The Bentley London, responded to this review, May 27, 2013
Dear kw00_78,

Thank you very much for taking your valuable time to provide us with your feedback on TripAdvisor following your recent stay with us at The Bentley London, A Hilton Hotel. Please be reassured that we take all of our guest feedback very seriously and use all comments as a means to continuously improve our services.

I was sorry to hear that the Hotel did not esceed your expectations on all levels relating to the decor, atmosphere and the bar experience. Whilst we generally receive positive feedback for the quality of our Hotel, I would like to apologise for the negative impression that has been taken from your stay. I am of course very happy to hear your wonderful comments relating to our staff who are always happy to be of service to all of our guests.

As we are a 64 bedroom property in a wonderful residential neighbourhood in Kensington, we are able to offer our clients a more private and individual service which tends not to be the case in much larger city centre properties. Many of our clients choose to stay with us because of the perceived quieter atmosphere.

We would of course be delighted to welcome you back again in the future so that we may have a chance to restore your faith in our Hotel. I would be happy to be of assistance to ensure that you have a most pleasant and enjoyable stay.

With best wishes,

Nicholas Gerken
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv, Israel
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 19, 2013

We return to this hotel every time we visit London.
It's in a quiet area which is very pleasant and very convenient for getting anywhere. The underground is two steps away.
The hotel itself is beautiful, very comfortable, with very good sleep quality and excellent breakfast.
I'm looking forward to our next visit!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Bentley Lon... A, Operations Manager at The Bentley London, responded to this review, April 7, 2014
Dear Lolik62,

Thank you for your feedback regarding your stay at The Bentley. I am glad that you enjoyed your stay at The Bentley and we will be looking forward to welcome you soon in 2014.

Thank You
Kind Regards,

Apurv Singh
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv, Israel
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 19, 2013

We return to this hotel every time we visit London. It's in a quiet area which is very pleasant and very convenient for getting anywhere. The underground is two steps away. The hotel itself is beautiful, very comfortable, with very good sleep quality and excellent breakfast. I'm looking forward to our next visit!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Bentley Lon... A, Guest Relations Manager at The Bentley London, responded to this review, May 27, 2013
Dear Lolik62,

Thank you very much for sending us your feedback on TripAdvisor following your recent stay with us at The Bentley London, A Hilton Hotel.

It is always a pleasure to hear such wonderful feedback from our regular guests and I have shared your kind comments with our team who join me in thanking you. We really value your continued loyalty to The Bentley London, A Hilton Hotel.

We look forward to seeing you again when you return to London.

With best wishes,

Nicholas Gerken
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 13, 2013

We booked this hotel to stay when we went to see Leona Lewis in concert at the Royal Albert Hall. The RAH is about a mile away and there are plenty of resturants/pubs and shops in the vacinity. In all a great place to stay. Would highly recommend The Bentley, first class room, service and breakfast.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Bentley Lon... A, Guest Relations Manager at The Bentley London, responded to this review, May 27, 2013
Dear Martin C,

Thank you very much for sharing your feedback on TripAdvisor following your recent stay with us at The Bentley London, A Hilton Hotel. We really appreciate the time you have taken to provide us with your comments and tell us of yourexperiences.

It is always very nice to hear such lovely feedback from our clients and I am delighted to hear that you had an enjoyable stay with us.

We hope to see you again in the near future.

With kindest regards,

Nicholas Gerken
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to The Bentley London? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Bentley London

Address: 27 - 33 Harrington Gardens, London SW7 4JX, England
Phone Number:
Location: United Kingdom > England > London > Earls Court
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#40 Spa Hotel in London
#120 Business Hotel in London
#134 Luxury Hotel in London
#176 Romantic Hotel in London
#201 Family Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Bentley London 5*
Official Description (provided by the hotel):
The Bentley London is located in Central London. Our combination of delightful Deluxe bedrooms & Suites provide guests with a luxurious choice for their residential requirements. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Expedia, Travelocity, Hilton EMEA, Priceline, Cheap Tickets, Splendia, Tingo, HotelTravel.com, TripOnline SA, Otel, BookingOdigeoWL, Despegar.com and Venere so you can book your The Bentley London reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Bentley Hotel London
Hilton International London
The Bentley London England

Owners: What's your side of the story?

If you own or manage The Bentley London, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.