Very comfortable, excellent service. Appointed very lavishly, perhaps too much so for some tastes. High quality throughout. If marble, crystal and gilt are your things you will overdose. All staff great at their jobs and made us feel special. Very well situated in an upscale location within easy reach of many of the best things London has to offer. This was about half the price of other 5 star hotels and represented excellent value. This hotel will be our default choice in future.