We have stayed in this property several times. We always choose a suite. The hotel is smaller than many but excellent in every way. The staff is top notch. The same doorman and concierge that always remembers us, we have had many very entertaining conversations. The rooms are large and very elegant. A very quiet location, excellent positioning for transit, shopping and a wide range of restaurants. Of all things, I had a world class cheeseburger right around th corner when craving American food. We will always stay her when in London, hands down.