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“Great location” 4 of 5 stars
Review of Ramada Hotel and Suites London Docklands

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Ramada Hotel and Suites London Docklands
4.0 of 5 Hotel   |   2 Festoon Way | Royal Victoria Dock, London E16 1RH, England (Docklands / Canary Wharf / Isle of Dogs)   |  
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Ranked #391 of 1,066 Hotels in London
Lincolnshire
Top Contributor
68 reviews 68 reviews
27 hotel reviews
Reviews in 31 cities Reviews in 31 cities
64 helpful votes 64 helpful votes
“Great location”
4 of 5 stars Reviewed August 8, 2013

We stayed at the hotel for 2 nights in a standard double room on a room only basis. Check in was very friendly and efficient. Our room was a good size, with a large TV. There is only a shower, no bath, but it was very good. Great place to stay if you are going to the O2 or the Excel aren and the DLR is very close . The first night there we had a meal in the restaurant and I had the chicken supreme. I was expecting chicken in a sauce but what I got was pan fried chicken and chips with a side salad. It tasted fine but was uninspiring and was more like the meal you would get at Wetherspoons. The waiter we had, however, was very good.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaDocklands, Front Office Manager at Ramada Hotel and Suites London Docklands, responded to this review, August 30, 2013
Thank you for taking your time reviewing your stay. I’m glad to see that in overall you had an enjoyable stay with us. In relation to the evening meal, I’m repentant to see that you didn’t fully enjoy your meal; however each restaurant prepares their meal contrarily, and as you stated with this dish we serve the sauce along with the grilled chicken. Thank you for choosing to stay with us at Ramada Docklands and we look forward to welcoming you back to the hotel in the near future.
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946 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed August 5, 2013

We stayed for two nights in a standard double room which accommodated me and my partner plus our 11yr old son well. The room wasn't cavernous but certainly big enough.

The view over the docks was lovely and seeing all the planes take off and land was an added bonus. My partner is a trainee pilot so I requested a view of the airport. The reservations team were swift in their reply and gave us a great room with a view. Excellent service!

The room was clean and tidy and the bathroom sparkling. There was only one pillow each when we arrived but more were brought to our room very quickly when we asked.

We were attending a concert at the O2 and getting to and from the venue was very easy. Prince Regent station is just a short walk across the car park. If you're going there or to the Excel then this hotel is a brilliant base.

Check in and out was very swift, the reception staff were very friendly and utterly charming. This is a very well run operation and well worth the £111 per night rate. Highly recommended.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaDocklands, Front Office Manager at Ramada Hotel and Suites London Docklands, responded to this review, August 30, 2013
Thank you for taking your time reviewing stay with us. I’m delighted to see that you had a fabulous stay with us. I’m glad to see that you found the staff to all be courteous and professional and I hope your partner enjoyed the airport view. We hope to be at your service in the near future.
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Teignmouth, United Kingdom
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed August 3, 2013

We stayed at the hotel for 2 nights in a standard double room. Check in was very friendly and efficient. Our room was a good size, with a large TV. The décor was a little tired and could do with some attention. The bathroom had no bath, but the shower was very good. The door looked like someone had kicked it in and it had been filled. Planes take off from London City Airport over the hotel but we weren't disturbed at all by them - however at 3 am on the second night the fire alarm sounded very loudly waking us up. It did go off again quite quickly but it disturbed our nights sleep.

We picked this hotel because our daughter was competing in the London Triathlon and the hotel is perfectly placed for viewing this event and the Excel building is just next door across a car park.

The first night there was a buffet meal in the restaurant because of the triathlon but the second night the normal menu was on and we thought the food was very good.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaDocklands, Front Office Manager at Ramada Hotel and Suites London Docklands, responded to this review, August 29, 2013
Thank you for taking you time reviewing the hotel. I’m glad to see that overall you had a pleasant and enjoyable stay with us.

Please except my sincere apologies for the fire alarm, as you aware Fire Alarm is set for our all our guests Health and Safety; however I could see that the issue was rectified immediately and resolved.

I’m also pleased to see that you have enjoyed our dinner selection at our Stresa Restaurant and that you found the staff to all be so welcoming. We also hope that you daughter had a great Triathlon too.

We look forward to welcoming you back to the hotel in the near future.
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Colchester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 3, 2013

Ten of us stayed for one night on 27th July,it was for my daughters Hen Party. We had one suite and four double rooms. The staff were very helpful and friendly and the suite was perfect for our 'Pyjama Party'!! We also had a great view of the Triathalon as our suite overlooked the Dock.
Breakfast was very tasty with a great choice and they were happy to do us some poached eggs when we asked.
We would definately go back again as this is a perfect location, we were able to drive there and then go on the DLR into central London.
Hope to go back very soon.

Stayed July 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaDocklands, Front Office Manager at Ramada Hotel and Suites London Docklands, responded to this review, August 29, 2013
Thank you for your review it’s fabulous to hear that you all had a fantastic Hen party and that you found the staff to all be so welcoming, friendly and extremely professional. I’m also glad to see that enjoyed the Breakfast selection at our Stressa Restaurant and the view of the Dock, and the Triathlon event. We look forward seeing you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Hotel and Suites London Docklands

Address: 2 Festoon Way | Royal Victoria Dock, London E16 1RH, England
Location: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#254 Luxury Hotel in London
#292 Family Hotel in London
#338 Business Hotel in London
#348 Romantic Hotel in London
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ramada Hotel and Suites London Docklands 4*
Number of rooms: 224
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Also Known As:
Ramada Hotel London Docklands
Ramada London
London Ramada
Ramada Hotel And Suites London Docklands England

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