We typically stay at Hilton or Hyatt hotels when in the US, but since London is so expensive, we tried the Premier Inn budget route this time. We decided on this particular hotel due to location, TripAdvisor reviews, family friendliness, and price. We stayed for 5 nights in February 2013.
The staff (for the most part, more on that later) were friendly and very professional. Check-in was quick and efficient. The staff stored our luggage since we arrived from Heathrow prior to check-in time and our room was not yet ready. Our quad family room had a large bed (size wise between a US full size and queen), a twin trundle bed, and a day bed that converted to a twin once you removed the bolster pillow. All the beds lined up against one wall. There was also a small desk, end table, and chair along the other wall. The beds, as advertised, were very comfortable. The room was very clean. Linens were fresh.
In terms of other amenities, there was hanging space and plenty of shelves for storage. There were also a blow dryer, a water kettle with an assortment of teas/coffee, and a small flat screen tv with several channels. The bathroom had a tub/shower combination, plenty of hot water and good water pressure. However the tub required a bit of a step-up-and-over, so someone with mobility or balance issues should use caution. Soap was provided via dispensers by the sink and in the tub. Bring your own shampoo. For our family of 2 adults, a teen and pre-teen, the room was plenty adequate.
You get 30 minutes of WiFi per day. We had no issues and were able to get 30 minutes per device each day.
As other posters have stated, the annex across the street is relatively quiet with no tube noise. You can access the annex via elevator and a walk across an interior bridge passageway. Once we figured out the stair locations, it was very quick and easy to navigate the "habitrail" to enter and exit without having to wait for an elevator in either building.
The location is VERY convenient. The hotel is a quick walk to Earls Court Station where you can access the Piccadilly Line (direct access to Heathrow), District Line, and some Circle Line trains. With several lines available from Earls Court, it was easy to get to almost any tourist destination without changing lines. On the same street as the tube station are lots of restaurants, fast food and shops. For a quick bite there are Gregg's, Pret a Manger, McDonalds, Burger King and KFC. For a more leisurely sit-down meal, there are Nando's, Masala Zone, Lord Byrons Burgers and pub. For groceries, there are Sainsbury's and the Cooperative. Museums were also nearby, either via walking or two tube stops to South Kensington. The neighborhood felt very safe and there were always people about.
Now the downsides. First off, the walls are thin. We would occasionally hear muffled voices talking next door. However, on the last two nights "Dudley Dursley" moved in next door. He was loud, had a temper, and we could hear every word he spoke/yelled quite clearly through the walls. He also liked to slam the bathroom door. Fortunately, he was asleep by 11pm and we could sleep after that.
The second unpleasant incident occurred midway into our stay. An iPhone was taken from our room. It was tucked between clothing in an unsecured suitcase while we were out for the day. Of course we realize we should have locked it up, but still we found it very troubling that someone would go through our things, find it, and take it. We reported the missing property to the lobby staff. They investigated and handled the situation professionally and sympathetically. The phone was never found. We opted, in the interest of time, not to file a police report. The incident left a large blemish on an otherwise good stay. We've stayed at hotels in many major cities and never had an issue with theft until this.
All in all, I would recommend this this hotel due to it's price, convenient location, nearby eateries, family friendliness, and professional lobby staff. But, be warned that you may want to bring earplugs... and a luggage lock.
- Official Description (provided by the hotel):
- Ideally located within easy reach of the A4. Conveniently positioned for Earls Court and Gloucester Road underground stations. Local attractions include the Natural History museum, Victoria and Albert Science museums, Harrods and only 20 minutes by tube from the West End. Our London Kensington Premier Inn has everything you'd expect, incredibly comfy beds in every room and an integrated restaurant serving a mix of traditional and contemporary dishes ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Premier Inn, TripOnline SA and Priceline so you can book your Premier Inn London Kensington reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Premier Inn London Kensington Hotel London
- Premier Inn Kensington
- Premier Travel Inn Kensington
- Premier Inn London Kensington England