I've stayed here before years ago, think it's under new management & they've done some remodeling. Every thing looks beautiful, but it had very small rooms before-think they made them smaller! (I stayed in a single.) But incredibly clean and everyone is nice. My favorite part about the Ashley is location, location, location!! Just a block from Paddington Train Station (zip in on the Heathrow Express in 15 minutes!) & Paddington Tube Station. The street that you walk up to get to the pretty square that the Ashley is on is now full of restaurants and stores & very busy, so feel very safe to walk to the hotel after the evening theater. I like going over to Paddington to eat too, some fast, inexpensive places to grab a sandwich/get food-great Burrito place-go figure! I also like EAT on the top floor for nice fresh sandwiches.
Back to discussing the Ashley, unfortunately my room was up 4 windy flights, I have a wonky knee and think I broke my toe stepping off the front stoop (not the Ashley's fault, just stepped wrong) so it was difficult. Pain to drag my carryon suitcase all the way up, so be sure to request lowest floor as possible. There wasn't even a chair in the room, the first night I put a pillow on the floor to sit on-next night I was organized enough to just sit on the bed, used my suitcase as a nightstand. First night the heat didn't work, I called, they told me to turn the nob on the radiator...still didn't work (he probably didn't want to come up as they stay at the front desk in the evening-plus I didn't call back)...but once I got under the warm comforter, was toasty all night! The next morning, I told the lady at the front desk after breakfast & about 10 minutes later she brought a big space heater up, so heat issue was solved. The bathroom was tiny! When seated, my leg was literally wedged under the sink-between the pipe and the wall. Cannot be too overweight for this bathroom! The shower stall was so tiny I couldn't bend over to wash my feet, but it did have a handheld shower head so I at least got to spray them off. The wall of the shower was also leaning in, so if you are really tall, you probably wouldn't fit, I'm 5'8" and just barely fit.
BUT for the location right in London, it was only $114 a night!! Which really can't be beat! Safe & clean. If you need a little more space, pop for the bigger rooms. I was only there 2 nights & it worked out just fine. I'd rather save the money to spend on more fun things while in London!!
They used to have a great breakfast, they'd cook eggs to order, etc. Now it's just a basic cereal, toast, nice fresh croissants, etc. To me it wasn't worth the 5 flights of stairs to go the second day though.
They have several wifi plans to pay, don't remember offhand, not too much and very quick/stable connection.
Will definitely stay there next time in London, if more than 2 nights, will pop for a bigger room 8-)
Request lower floors unless you want to get some exercise.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.