This hotel is an adequet place if you are planing a a short trip to London cheap, clean, and freindly staff, and if all you want is somewhere to lay your head you should have no problemsRooms - clean- the towels were changes on all 3 days we were there and they also made our bedsBreakfast - fine they don't mind you having extra toast etc. unlimited tea & coffeeStaff - friendly and helpful esp. the ladies who make your breakfast.only problems was there are no tea/coffee making fac. in the rooms unless you pay £20 deposit And the radiator was very hot and because the switch was broken we couldn't turn it down - but as soon as we informed reception 20mins someone was up sorting it outWe are a young family of 4 and we enjoyed our stay.