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“Good location, friendly staff, clean hotel” 4 of 5 stars
Review of Alexandra Hotel

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Alexandra Hotel
2.0 of 5 Hotel   |   1 Sussex Place | Hyde Park, London W2 2RY, England (Bayswater / Notting Hill / Lancaster Gate )   |  
Hotel amenities
Ranked #780 of 1,066 Hotels in London
Monterrey, Mexico
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
29 helpful votes 29 helpful votes
“Good location, friendly staff, clean hotel”
4 of 5 stars Reviewed July 2, 2013

This hotel was pretty good from our point of view, only the room we got was REALLY small, but other than that, it is in an excellent location (just a few blocks from Hyde Park, and 2 blocks away from Paddington station), it includes a very complete breakfast, the rooms and hotel in general are clean, the staff is really friendly, and it's great value for your money. The hotel is also nice, and the surroundings are nice as well.

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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493 reviews from our community

Traveler rating
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    86
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102
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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English first
London
1 review
2 of 5 stars Reviewed July 1, 2013

You have to walk downtairs and upstairs to find your room. The room wasn't bad but we have a cabin in wiht the bathroom that is vert small and all together, shower etc...
You must pay for wifi and tv. And breakfast poor.

  • Stayed June 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Galahotels.com

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Brno, Cze
1 review
4 of 5 stars Reviewed June 27, 2013

Very helpful staff. Clean rooms, perfect place for trips. Standard breakfast, but fresh food - not so wide variety of choices. Rooms reservation made longer time before arrival, nevertheless no problem at arrival.


  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Galahotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exeter, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 25, 2013

Good location just a short walk from Paddington station. Reception staff were ok and overall the hotel is of a decent standard. Room was small but clean and the shower was good. To sum up,I doubt if you can find anything better for the price in the same area.

  • Stayed September 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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London
1 review
3 of 5 stars Reviewed June 24, 2013

Pros :
- Very good location to access all the London underground (2minutes walk from paddington station) a lot of places to eat around the hotel.
- The room was calm

Cons :
- No bathtub plug
- No body/hair product provided for showering
- The bed sheets where too small
- The receptionists were not very helpful
- The breakfast didn't offer a lot of choices
- One day, the fire alarm rang at 8am for no good reason...
- No remote control for the tv
- Overall the room and hotel looked kinda old and out of fashion

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Easytobook.com

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1 review
2 of 5 stars Reviewed June 3, 2013

This hotel was in a really nice neighbourhood and close to Paddington station. The exterior looked upmarket but that is where the appeal stopped. The lift did not work and the stairs were lopsided and felt like they could collapse at any moment. The beds work comfortable enough but the room was not exactly clean. The plumbing was also questionable. We had cold water in the Shower and hot water in the sink and by the second day the toilet stopped flushing.

The staff were as accommodating as they could be and moved us to another room where the plumbing worked but this was at the bottom of the hotel where the walls were dirty and smelled of mildew which is not great for asthmatics.

It is a cheap hotel so beware you get what you pay for.

  • Stayed May 2013, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Alexandra Hotel

Address: 1 Sussex Place | Hyde Park, London W2 2RY, England
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Amenities:
Restaurant
Hotel Style:
Ranked #780 of 1,066 Hotels in London
Price Range (Based on Average Rates): $
Hotel Class:2 star — Alexandra Hotel 2*
Number of rooms: 100
Reservation Options:
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Also Known As:
Alexandra Hotel London, England

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