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“Bad.....” 1 of 5 stars
Review of Seymour Hotel

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Seymour Hotel
2.0 of 5 Hotel   |   106 Sussex Gardens | Hyde Park, London W2 2RY, England (Marylebone)   |  
Hotel amenities
Ranked #861 of 1,073 hotels in London
Munstergeleen, The Netherlands
1 review
1 helpful vote 1 helpful vote
“Bad.....”
1 of 5 stars Reviewed January 2, 2013

We booked a double room but they gave us 2 single beds in one room. That wasnt a big problem but it was not what we booked. Then they put us in a different hotel some building further down the road, the berkeley court hotel! So even that we booked the Seymour, we got a totaly different hotel that is not corresponding with all the reviews from the seymour hotel because it is even worse! No running water the first 2 days, after that some....but not enough to shower. Breakfast was in the Seymour but we did not even bother. The shower was way to small. You could sit on the toilet and shower at the same time. The most horrible happend on the last morning, i opened the window and there where living bugs in the room!

So dont get fooled!

  • Stayed December 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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128 people have reviewed this hotel

Traveler rating
    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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English first
Athens
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 15, 2012

location was excellent , friendly staff , clean rooms ,breakfast ok ,
the only disadvantage was the mattresses as they were uncomfortable and the stairs were too many & narrow..
i wish it had wifi , and a second towel
the coffee maker was a plus and the rooms were very well heated ,

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Galahotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 10, 2012

We have stayed here on two separate occasions. Both times we had a great stay. Rooms as spacious and staff are friendly. Great location for accessing everything in London. Bathroom was a bit small but didn't bother us. We got a great last minute deal and would happily stay again.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Toronto, Canada
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed November 8, 2012

Chose this hotel knowing it was a very basic hotel and affordable in London. Great location. Only a few minutes walk to Paddington Station. Bad location - right on corner of street where buses turn and ambulances turn to go to St Mary's hospital up the road. Limited selection of better dining in the area. Bathroom was very small - only a half sink, a very small shower and toilet. When sitting on the commode, my husband's knees were banging against the door. No place to put clothes or towel when showering where they did not get wet. No place to put toiletries in bathroom. Continental breakfast was reasonable. Choice of cereals, tea, coffee, juice, bread, yogurt, and some meat and cheese. Beds were ok but nothing special. Was showing signs of age and a need to refinish some things.

  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guernsey, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 17, 2012

Arrived in the morning to be told we can book in after lunch and asked what time we would be back when we arrived back in the evening we were told it was two doors along around the corner. We could not have a shower it was too small (like a areoplane toilet). You could have a shower go to the toilet and brush your teeth at the same time it was so small! the double bed only had a single sheet on the matress. There was cobwebs everywhere The net curtains looked like they filtered half of london traffic and they had holes in them for the bed bugs to escape. We have never slept in such a dirty hotel. We have slept in quite a few in sussex garden hotels which have been clean this one the seymour should be taken off the books. When i spoke to the man in march he showed me a room and assured me that our room for 4 people would be clean and no bugs But he was telling lies he knows what the rooms are like he should sleep in them himself. THIS PLACE SHOULD BE CLOSED!!!

Room Tip: There is not a good room iam afraid they are all pig stys
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  • Stayed June 2012, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wales, United Kingdom
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed February 26, 2012

Initially the room looked clean, it was in a building 2 up from the actual Seymour Hotel and reception. For our family room we had double bed and a single and although basic, it was what I paid for. The horror started when my young children had gone to sleep and I turned on my torch for reading and saw bugs crawling over the sheets and pillows.
I squashed some in my utter panic, then started collecting in tissues, phoned reception and complained. At midnight I had to wake my children and move not only rooms but buildings. I didn't sleep for the rest of that night, unsuprisingly. The 2nd night I stayed awake and after the children were asleep turned on the torch and low and behold, more bugs. I took live ones to reception and demanded a different room, they let thelive bugs crawl over the desk, then eventually re-caught them and put them in the bin when I asked what he was going to do about them. Live bugs in an open bin...no wonder the whole hotel is infested.
We moved to the 3rd room in 2 nights and checked out 1st thing in the morning.
The hotel manager was rude, unhelpful and unsympathetic.
I reported hotel to the council who promptly opened up a health and safety investigation.
I have stayed in many many hotels all over the world and have never, never had bedbugs before. It was a very horrible and distressing stay.

Room Tip: Do not stay here.
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  • Stayed February 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doncaster, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 23, 2012

After reading the reviews we were apprehensive but decided to go ahead with it after all and make our own minds up. On arrival we were told we were in the building next door and were directed to our room. It was a twin bed room and we had requested a double. I rang reception and they changed the room for us very quickly but in the building 3 doors down. It seems this hotel has actually got at least 4 buildings all joining. The room was basic but clean. The bathroom was tiny but adequate. If you just need a base to get a shower and a bed for the night then this is ideal and within walking distance of Edgeware Rd and Paddington tube stations. Lots of local pubs around as well. if you need a hotel where you want to spend all day in the height of luxury and not get out and about then this hotel isn't for you. Its basic, cheap and clean.

  • Stayed January 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Seymour Hotel

Address: 106 Sussex Gardens | Hyde Park, London W2 2RY, England
Location: United Kingdom > England > London > Marylebone
Amenities:
Hotel Style:
Ranked #861 of 1,073 hotels in London
Price Range (Based on Average Rates): $
Hotel Class:2 star — Seymour Hotel 2*
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Also Known As:
Seymour Hotel London, England

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