Stayed in the Crowne Plaza for 8 nights in January while briefly working in London.
Given the rate for the rooms, there are certain things I would expect to be included, mainly high speed wireless internet and breakfast to be included. This was not the case, with breakfast being an additional ten pounds per day and wireless internet over two hours being fifteen pound. These are included as standard in moat business hotels.
The hotel itself was spotlessly clean and the people serving around breakfast time were very pleasant and helpful. The same could not be said for those working in the bar in the evenings. I ate there numerous times during my stay and had to ask for menus multiple times and felt that I was inconveniencing the staff by asking for anything.
The shuttle bus to Canary Wharf is a nice touch but sometimes this can be full as the van only sits 8. This should be booked in advance.
Overall a relatively nice stay but the lack of breakfast and high speed internet being included as standard in a hotel that caters for mostly business clientele was, in my opinion, below expectations
- Official Description (provided by the hotel):
- Welcome to the Crowne Plaza London Docklands , a unique, contemporary hotel overlooking Royal Victoria Dock.We are walking distance from ExCeL Exhibition Centre (West) and just minutes from the financial district of Canary Wharf & the City of London. London City Airport is a 5 minute ride away & the O2 in Greenwich & Tower of London can also be easily reached. The hotel is located next to Docklands Light Railway(DLR) station Royal Victoria, which connects after one stop with the Jubilee Line, at Canning Town, into Central London or Stratford.The hotel boasts its own Meeting Success Centre, with 9 meetingrooms accommodating up to 275 delegates including a dedicated Executive Boardroom.We offer today's business and leisure travellers dependability, friendly service and the latest in designer-led facilities at excellent value rates. We can't guarantee the weather in England, however we can guarantee the quality of our 'Make It Happen' service and our world-renowned breakfast buffet.The hotel houses a busy, contemporary bar and lounge and a restaurant accessable from the avenue or from the hotel Reception. The Quad Club offers guests a purpose-built health and fitness facility, with an indoor pool,jacuzzi, sauna, steamroom and the latest gym equipment Please note: opening times of the leisure club may vary seasonally. The hotel is located in the East of London - host to the 2012 Olympics. ... more less
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- Also Known As:
- Crowne Plaza London - Docklands Hotel London
- Crowne Plaza London - Docklands England