Booked twin room and it was spacious for London. There is meant to be complimentary still & sparkling water, although only still bottle was there.
Had to fight hard to get breakfast included, even although my booking stated "complimentary breakfast buffet" on hotel description. Eventually this was granted but I really did have to stand my ground to achieve it. Waitress at breakfast was wonderful, very cheerful and polite - just what you want to start your day. A good selection for breakfast.
The aircon had a dripping/clicking noise which drove me mad and I eventually had to switch off during the night.
There is only 1 pillow each. You can phone for extras, but why not put them in the wardrobe like most other hotels?
The Emirates chairlift is just across the road and takes you right to the O2 - a nice experience in itself.
Concierge were very helpful in organising taxis and luggage.
If they sorted the small points out then I'd have marked them 4/5 (very good), but at £190 a night then I expect a higher level of detail in which case, they only deserve "Average" rating.
- Official Description (provided by the hotel):
- Welcome to the Crowne Plaza London Docklands , a unique, contemporary hotel overlooking Royal Victoria Dock.We are walking distance from ExCeL Exhibition Centre (West) and just minutes from the financial district of Canary Wharf & the City of London. London City Airport is a 5 minute ride away & the O2 in Greenwich & Tower of London can also be easily reached. The hotel is located next to Docklands Light Railway(DLR) station Royal Victoria, which connects after one stop with the Jubilee Line, at Canning Town, into Central London or Stratford.The hotel boasts its own Meeting Success Centre, with 9 meetingrooms accommodating up to 275 delegates including a dedicated Executive Boardroom.We offer today's business and leisure travellers dependability, friendly service and the latest in designer-led facilities at excellent value rates. We can't guarantee the weather in England, however we can guarantee the quality of our 'Make It Happen' service and our world-renowned breakfast buffet.The hotel houses a busy, contemporary bar and lounge and a restaurant accessable from the avenue or from the hotel Reception. The Quad Club offers guests a purpose-built health and fitness facility, with an indoor pool,jacuzzi, sauna, steamroom and the latest gym equipment Please note: opening times of the leisure club may vary seasonally. The hotel is located in the East of London - host to the 2012 Olympics. ... more less
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- Also Known As:
- Crowne Plaza London - Docklands Hotel London
- Crowne Plaza London - Docklands England