Stayed for 2 nights. Drove to the hotel which was very easy to get to and has a paid (half regular price) car park which you can pay as add on to your hotel bill. Check in was exceptionally friendly and helpful as was reception throughout.
Easy access to the South Bank via the Emirates ski lift across the Thames or of course Tube if you prefer or coming back later at night.
Spa was fantastic well equipped, staff very helpful - I didn't use the gym area but lots of people did seemed very popular.
We ate in the hotel one evening , service was slow but that was no issue for us and the food was worth waiting for - it was really good.
Room was well equipped clean and housekeeping were most helpful for extra coffee etc
There are also a couple of shops nearby - minute walk - one is a Tesco Extra if you need to get snacks for a day out or travel with kids and need any extras
All round I really couldn't fault it for us it had everything we needed and the service was great, friendly and informative .