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“Great location and good value” 4 of 5 stars
Review of BEST WESTERN Victoria Palace

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BEST WESTERN Victoria Palace
3.0 of 5 Hotel   |   60-64 Warwick Way, London SW1V 1SA, England (Formerly Hamilton House Hotel - London Victoria) (Pimlico)   |  
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Ranked #481 of 1,055 Hotels in London
Maple Grove, Minnesota
Level Contributor
63 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
“Great location and good value”
4 of 5 stars Reviewed October 30, 2013

We were in London for two night to do some sight seeing after a cruise. This hotel is a 10 minute walk from Victoria station to connect with the railroad and underground. It's about a 20 minute walk to many of the most famous sights in London. There are several nice pubs within a couple blocks. The locations was marvelous.

The rooms were small, so it was a challenge stowing the luggage, but otherwise it was a very comfortable, basic room. The front desk was very helpful and friendly. They helped us arrange a very early shuttle ride to the airport and even unlocked the breakfast area so we could get a bowl of cereal before we departed.

We would stay there again.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,069 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
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Wakefield
Level Contributor
63 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed October 30, 2013

Good location hotel, the triple room was not so spacious but we expected that from reviews on trip advisor as we already knew we were in one of the annexes. We were on the lowest floor, down the steps on entering which meant only a small window out into the yard, however we only needed a room to sleep for one night so it wasn't really an issue as the beds were comfy enough, clean bedding & the shower room was like a new one with a decent shower. TV & tea & coffee making facilities were provided & a free safe in the room, hairdryer & Wifi which was pretty decent.

We did hear someone complaining about bed bugs in the main building but that was not our experience.

Would we use this hotel again? Yes I don't see why not but it would have been nice to have been offered breakfast even if at a cost as they obviously do it.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Wassenberg, Germany
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed October 26, 2013

We recently spent a weekend here, and had probably the smallest double room we have ever seen. But it was clean and modern and had everything needed. The hotel has not one, but at least three annexes, by the way. Americans going there should know not to expect the traditional US-type hotel. And the location simply can't be beat.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kavlinge, Sweden
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed October 26, 2013

Stayed in apartment in separate building. Very well furnished with real kitchen and fully equipped with fridge, oven and utinsils. Has stayed in apartment both for 2 persons and 4 persons and was very convenient.

Used to be very good value for money but latetely the prices has gone up absurdly. Therefore will not stay in this place again.

  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Collierville, Tennessee
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed October 24, 2013

This is a nice hotel in a great location in Westminster area of London. Quick check in and we stayed in the Annex across the street. Small rooms but clean. We were there August 27th to August 31st. The only problem we had was the maid stole my prescription glasses and case the last day we were there. They were laying beside the alarm clock our whole stay and disappeared the last day we were there after she cleaned the room.

Room Tip: Annex rooms across the street were larger than the rooms at the main building
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  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Denmark
Level Contributor
59 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed October 23, 2013

Room in the annex on the 3rd floor no lift, very noisy (street noise coming through the windows as well as squeaking floorboards when others moved around in the building and very noise when others on the same floor came home at night). The heating was permanently stuck on highest setting, had to call reception who came with a wrench to turn down the heat. Next day housekeeping had set it to full wack again, which we realized when we came back late in the evening and had to call reception again to fix it). My miles programme makes me eligible for a room upgrade, that consisted in being put in a room with one double bed and one single bed instead of twin beds. All in all I have not had a worse night's sleep in years. First time in a long time time that I was let down by the reviews here.

  • Stayed October 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Londonderry, Northern Ireland
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed October 18, 2013

I have reviewed this hotel in the past but my most recent experience has changed my mind. We stayed three nights in the main building. Our room was tiny, I have seen bigger rabbit hutches, airless and the window was small and at the very end of the room as a result there was pratically no natural light in the room. We were concerned to find that there were no instructions posted on the back of the door giving information on evacuation procedures in case of emergency. The staff are great, the roon was very clean but there was very little provision for hanging up clothes and I needed to crawl over the end of the bed to get into it as it was squashed up against a wall. Very noisy especially during the night when people flush toilets and are leaving early and need to use showers. Sound proofing poor.Poor value for money considering it was room only.

  • Stayed October 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Victoria Palace

Address: 60-64 Warwick Way, London SW1V 1SA, England (Formerly Hamilton House Hotel - London Victoria)
Phone Number:
Location: United Kingdom > England > London > Pimlico
Amenities:
Free High Speed Internet ( WiFi ) Shuttle Bus service
Hotel Style:
#379 Family Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Victoria Palace 3*
Number of rooms: 87
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Also Known As:
Best Western Victoria Palace Hotel London
Best Western Hotel London
Best Western London
London Best Western
BEST WESTERN Victoria Palace London, England

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