This hotel was in a good location, with average bedroom/bathroom facilities. We only stayed here for the one night, as we needed to be leaving from the station. Unfortunately the check in wasn't very smooth - reception could not find our booking, and first suggested we probably had the wrong hotel and should walk the 5 minutes down the road to check at the other 'Best Western Hotel'. When I produced the booking number staff realized the booking was under first name, not last. After this we were lead out the front door, down the road, round the corner into another building and up three flights of small stairs to our room.
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- Also Known As:
- Best Western Victoria Palace Hotel London
- Best Western Hotel London
- Best Western London
- London Best Western
- BEST WESTERN Victoria Palace London, England