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“Depends how important sleep is to you” 3 of 5 stars
Review of Comfort Inn Buckingham Palace Road

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Comfort Inn Buckingham Palace Road
3.0 of 5 Hotel   |   8-12 St. Georges Drive, London SW1V 4BJ, England (Victoria)   |  
Hotel amenities
Ranked #555 of 1,066 Hotels in London
Leamington Spa, United Kingdom
Top Contributor
107 reviews 107 reviews
39 hotel reviews
Reviews in 43 cities Reviews in 43 cities
83 helpful votes 83 helpful votes
“Depends how important sleep is to you”
3 of 5 stars Reviewed November 11, 2013

I booked this hotel quite last minute and while it's very central I was surprised at the low price.

I stayed across the road from the main hotel, which I didn't mind too much, although I would have preferred not to have been given a ground floor room as a single female traveller. The room was clean and looked newly refurbished.

It's definitely very well located, which is the main problem - my room overlooked Victoria station. So from 5am (and regularly after that), the bathroom door, teacups etc rattled and woke me up.

If you need somewhere cheap and don't need a good night's sleep, I would highly recommend this. If you actually need to rest, I would stay elsewhere!

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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628 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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loughborough
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed November 7, 2013

Having read a few reviews about this hotel, I was a little dubious but decided to give it the benefit of the doubt. The location was perfect for the Victoria Palace theatre where my wife and I were going to see Billy Elliott. The reception staff were very friendly and helpful. Our room was in the basement. It was very clean and well equiped with the usual coffee making facilities, tv, hair dryer etc. The ensuite was large and clean and the shower was very powerful which we like. The noise level from the main street was obvious but not too bad. We decided against the continental breakfast and opted to go to the Victoria Mall where we had a very nice breakfast at Cafe Rouge. All in all, not a bad one night stay. Basic but acceptable.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 2, 2013

On a positive note, the location was perfect for our needs as it is just a block from the Victoria bus station and a few blocks for Victoria train station. We were originally given a room down in the basement in which we could hear everyone walking above us and way too much street noise. We asked for a room change after a sleepless first night and we were cheerfully given a room on the top floor which was adequate but required climbing the stairs for a floor as the elevator didn't go that high. Breakfast was an additional cost and we opted to forgo it and I was glad we did as it did not look worth the extra cost. We would definitely stay in the same area next time but would not choose this hotel.

Room Tip: Avoid the basement and top floor.
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  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Limerick, Ireland
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 29, 2013

The hotel is completely refurbished since we last stayed there. The staff on the reception are extremely friendly. The Family room in their section across the road was very quiet, spotless and warm. Ideally located for Victoria train station and Victoria bus station. - only about 3 minutes away. Continental breakfast excellent. We were able to leave out cases secure all day on the day of departure. We will be back next time in London and I have no hesitation in recommenting it.

Room Tip: Family room in their section across the road is perfect. Very quiet and just inside the door on the...
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  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Belfast
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 25, 2013

The address of the hotel is not actually accurate as it is on the corner of Elizabeth Bridge and Hugh Street but practically across the road from Victoria Coach Station and a few minutes walk to the rail station.

Staff in the hotel were very helpful and friendly, we arrived too early for check in hoping to leave our bags and go to explore London but were able take a room at no extra charge which was very pleasant after a very early start that morning.

Stayed for two nights in London and have seen much worse. Room was on second floor at front of the building, there was a lot of road noise and the railway lines to Victoria Station are just down to the right of you so further noise from this late into the night. The window was only a single glazed sash window so was not effective at keeping out noise - fortunately I always travel with good ear plugs.
The room was small but well equipped with TV, tea point, fridge and en-suite, The door to the en-suite struck the bed but opened enough to get in. The room was very clean as was the en-suite. The room got very warm and I would imagine this would be uncomfortable during the summer as there is no air conditioning and opening the window lets in more noise. If the room had less noise and a softer bed you could put up with the size no problem.

We were leaving late on our last day and we were able to store our luggage in the hotel for £1 pr bag which was much better value than the storage at train station which is £9 per bag!!

The address of the hotel is not actually accurate as it is on the corner of Elizabeth Bridge and Hugh Street but practically across the road from Victoria Coach Station and a few minutes walk to the rail station.

I do not know if I would recommend this hotel again there are a lot of other bed and breakfasts and hotels in the area to compare with. Certainly for a short stay it is handy enough and reasonably priced for London.

Room Tip: Rooms to the rear may be quieter though staff advised these were smaller.
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  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Astor, FL
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
Reviews in 24 cities Reviews in 24 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed October 24, 2013

We'll be here for 3 nights and this hotel is just right for our stay. Its conveniently located to both Victoria Stations, there are many shops around and a lot of restaurants. Its also within walking distance to Buckingham Palace and the changing of the guard.

The rooms are relatively small as is the bathroom. The shower works well. Both Victoria stations are right here.

There is noise from the train station but for whatever reason it doesn't bother us.

The staff is very helpful.

We would stay here again.

Room Tip: As for a room in the back if you think the trains will bother you.
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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High Wycombe, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 13, 2013

My husband and I stayed overnight as we were taking an early train from Victoria railway station.

We were upgraded to a family room with 2 double beds. the room was clean and tidy and quiet considering how close we were to Victoria. There were plenty of towels but they did smell a bit odd though. The towels were clean so i can only assume that either the washing detergent gave them the odd smell or they hadn't been stored properly.

the shower was another matter. the shower holder had been broken previously so it meant that in order to have a shower, the shower was hand held. Fortunately, the soap dispenser could take the weight of the shower head when necessary, otherwise it would have been impossible to have a shower. we complained to reception the following morning and they appeared surprised and were apologetic but no discount on the cost of the room was forthcoming.

  • Stayed October 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Buckingham Palace Road

Address: 8-12 St. Georges Drive, London SW1V 4BJ, England
Location: United Kingdom > England > London > Victoria
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #555 of 1,066 Hotels in London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Inn Buckingham Palace Road 3*
Number of rooms: 50
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Also Known As:
Comfort Inn Buckingham Palace Road Hotel London
Comfort Inn London
London Comfort Inn
Comfort Inn Buckingham Palace Road London, England

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