I have just returned from London, another trip to World Travel Market and simply have to say that Grand Plaza just gets better and better. I had an excellent stay last year and thought nothing could be improved, but I was wrong, it was even better! Service was tip top, the breakfast was excellent and I must say the girls serving in the dining room were so polite and extremely professional. Reception was always pleased to assist wether it was to give directions or to call taxis etc. My room was exceptionally clean and had every possible facility I could wish for, comfortable bed, wonderful bathroom (oh how I love the bath!), comfy lounge area and complete kitchen facilities including oven, micro and fridge. The property even include tea and coffee in the room. There was an iron and ironing board and good hairdryer. I simply refuse to stay anywhere else. If you are tired of small hotel rooms and want to have space, comfort and brilliant service - then do yourself a favour and stay at the Grand Plaza. Will be back next year for November if not before.

We came downtown London for our sons gold DoE presentation. The location was great for us with an excellent price. The apartment was ideal, clean and comfortable for us to come and go as we please. Ideal for what we needed. We'll definitely come again and recommend to family and friends.

This is our second stay at the Grand Plaza and we're just as happy about it as we were last year. We're in a nice little apartment, comfortable and well equipped. The staff is friendly, which make us feel welcome and less worried about speaking English (not our first language). Also, they took into account our request to have the same room as last year. :)

Nothing to fault - stayed in a 1 bed apartment for 3 nights in the courtyard area. Incredibly clean, very comfy beds, and you would never know you were in central London. Very homely. Great location with Bayswater and Queensway stations a short stroll away. Lots of restaurants and bars nearby, as well as a very handy Sainsburys (and a Tescos if you prefer). All the staff I came across were friendly. Good choice of continental breakfast - and for those who fancy a splurge the cooked breakfasts were done to order and freshly cooked.