WARNING - DO NOT STAY HERE!!
I booked online and warned them I would be arriving late. When I got there they told me they had made a mistake and over booked and there was no room for me. When the receptionist rang the manager she shouted down the phone....."don't bother me with this, I'm driving". It was past midnight and I was a woman in her own and the man in reception said he wasn't authorised to book me another hotel room but he would get in a taxi and drive me around and see what was available.......not what you want to do at this time of night round there!
I had to search on my phone for another hotel and book it......and then just as I was leaving the receptionist found my name on his hand written list of bookings and it turned out my room was available they had just made a mistake.
The worst of all of this experience was the managers response to my problem........she should be fired for that response to her receptionist that I heard directly.
Once in the room, it was certainly no way near a 4 star hotel.
I strongly recommend you stay somewhere else.
- Also Known As:
- Princes Square London
- Hotel Princes Square
- Princes Square Hotel London, England
- Reservation Options:
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