Stayed here for a week while in town for business. Easy check-in process and only had to wait a short period of time for my room. Rooms were clean and my bathroom was not huge, but clean and easy to use. Great water pressure in the shower. Free wi-fi, which is always a benefit. I will say the wi-fi was a bit spotty during "high use" times, but this is standard at hotels. Breakfast was a decent selection: cereals, fruit, yogurt, bread and pastries. They offered warm foods (eggs, bacon, etc) as well. The closest tube station was Pimlico which was a 10-15 minute walk - would have loved for it to be just a tad closer. This would be a great location if you were in town doing the tourist thing as it is within definite walking distance to the Houses of Parliament and Westminster Abbey. Bed was a tad firm for my taste, but room was very quiet and the temperature control worked very well.