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“Modern and central!” 4 of 5 stars
Review of Doubletree by Hilton Hotel London - Westminster

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Doubletree by Hilton Hotel London - Westminster
4.0 of 5 Hotel   |   30 John Islip Street, London SW1P 4DD, England (Formerly Mint Hotel Westminster)   |  
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Ranked #213 of 1,065 Hotels in London
Birmingham, England
Senior Contributor
49 reviews 49 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
98 helpful votes 98 helpful votes
“Modern and central!”
4 of 5 stars Reviewed January 18, 2013

I visited London for 2 days and 1 night with my partner and then 11m old baby.

The hotel is very modern, great location, quiet rooms with plenty of space and all the mod cons including an Apple TV!

My only gripe was that three menus (bar, restaurant and room service) all differed with little choice. Also confusing as menus were posted outside the bar area, with a bar menu heading yet inside was told drinks only...had to resort to the restaurant.

Food was overpriced and not at all tasty. Had better burgers in Burger King!

Eat elsewhere and get your head down here :)

Breakfast was good...and glad we paid in advance!

  • Stayed December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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CAMBRIDGE
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
Reviews in 29 cities Reviews in 29 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 15, 2013

The staff were informative and welcoming. Our room was extremely clean modern and very very comfortable. The little extras such as the "Sweet Dreams" written on the pillow made it all the more pleasant experience. Would certainly stay again.....The only downside as with all the Hilton Hotels is the bar prices.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana
Top Contributor
107 reviews 107 reviews
40 hotel reviews
Reviews in 58 cities Reviews in 58 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed January 14, 2013

We stayed here for one night right at the beginning of a long England trip. We got here fairly late at night on a Saturday and left the next morning.

The location is wonderful: Right next to the Tate and convenient to the Pimlico tub station. The hotel was easy to find, though a bit difficult to reach as the Circle line was not running when we were trying to get here. (We ended up taking a cab, which was fine.) Once we did, we were disappointed to find there weren’t any restaurants nearby open on a Saturday night, other than the hotel restaurant. (We ended up ordering room service, which was excellent.)

The hotel itself is lovely. Modern, clean, and comfortable. Even though we had an “executive” room, it was a bit more compact than we’re used to. The hallways also seemed awfully narrow. It did seem to have a little bit too much furniture to make moving around in the room easy. All the furnishings were very modern and hip (there was an iMac instead of a TV!)

However, there was adequate room for a simple overnight, the queen-sized bed was very comfortable, and the room was dark and quiet at night; perfect for sleeping. The London Company soap in the bathroom was a nice additional touch.

The breakfast buffet was outstanding! And the concierge was very helpful in directing us to the train station and explaining the timetable.

This hotel is a good stopover point for further London or England explorations.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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Cumbria, UK
Top Contributor
105 reviews 105 reviews
60 hotel reviews
Reviews in 61 cities Reviews in 61 cities
188 helpful votes 188 helpful votes
5 of 5 stars Reviewed January 14, 2013

Stayed at the Double Tree while on business. Got a great rate and really can’t fault the hotel and represented great value for the location. Greeted with customary warm cookie, rooms were modern, clean, and spacious.

Location, 5 mins from houses of parliament, Westminster Abbey, 10 mins to Downing Street. WE walked to Covent Garden via Trafalgar square which wasn’t too far either. There isn’t an abundance of shops, and restaurants on your door step so far as I could tell location wise.

Will certainly stay again if I’m in London.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
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Glsagow
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 13, 2013

The room was a good size. The bed was really comfy and the heating was really easy to use. It is a good location in Westminster. We could see the Thames from our room. If you are looking to go up to Oxford Circus there is a bus route just minutes from the hotel that goes passed Trafalagar Square and then up Regent's Street to Oxford Circus. The bus runs 24 hours a day so it is very handy if you want to go up to the west end. The bus you need is the 88. Otherwise it is about a 10 minute walk to the underground at Pimlico.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, Russia
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed January 13, 2013

Arrived at the hotel, check in was efficient although I had to change rooms since the first one had a pretty bad view. The rooms are clean, comfortable and good size. The location is great, walking distance to many of the sights and easy to reach all the museums and shopping district via public transport or a short cab ride. The staff was great, especially Patrizia from the Reception. The gym is small but does the job. It's great value for money, I would definitely stay there again

  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 11, 2013

We have stayed at this hotel on 5 occasions now from the time when it was City Inn to now the Doubletree brand. We always been pleased with the location, standard of service and facilities. It is ideal because it is in a quiet location and we have always had an excellent night's sleep.
On our last visit however, we were given a room on the 3rd floor. This floor has an extremely noisy ice machine and the hum for the lifts was so loud that it really affected our sleep.
Disappointed!

Room Tip: not the 3rd floor or any one with ice maker!
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Doubletree by Hilton Hotel London - Westminster

Address: 30 John Islip Street, London SW1P 4DD, England (Formerly Mint Hotel Westminster)
Phone Number:
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#145 Business Hotel in London
#145 Family Hotel in London
#152 Luxury Hotel in London
#159 Romantic Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Doubletree by Hilton Hotel London - Westminster 4*
Number of rooms: 460
Official Description (provided by the hotel):
The DoubleTree by Hilton London – Westminster is as close to a cultural epicentre as it is possible to get. The Houses of Parliament, Westminster Abbey and Tate Britain are just a short walk away, while the West End, financial institutions & the ‘Square Mile’ in the City, South Bank and the London Eye are also within easy reach. Our own attractions are impressive, too: Enjoy innovative, modern-European cuisine at our Award-Winning City Café offers fresh, seasonal, imaginative menus and a separate terrace for stylish al fresco dining. Enjoy a drink and more at the informal-but-stylish atmosphere of Millbank Lounge, and the on-top-of-the-world feeling of the Skylounge for a rendezvous with a view. Airy, modern rooms offer all the comforts you’d expect – and some you might not, like an Apple iMac and complimentary high-speed internet in every room and throughout the hotel. The Hotel was designed with original touches we know our guests appreciate: a fresh, light contemporary design; floor-to-ceiling windows; enhanced fresh air conditioning & soundproofing for undisturbed nights. We also offer late night room service, state-of-the-art meeting facilities and private dining rooms. So whether you’re on business or enjoying a relaxing break, DoubleTree by Hilton London – Westminster has what it takes to make your stay a memorable one. ... more   less 
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Also Known As:
City Hotel Westminster
City Hotel London
City Inn London
Doubletree By Hilton Hotel London - Westminster England

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