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“value for the money” 4 of 5 stars
Review of Doubletree by Hilton Hotel London - Westminster

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Doubletree by Hilton Hotel London - Westminster
4.0 of 5 Hotel   |   30 John Islip Street, London SW1P 4DD, England (Formerly Mint Hotel Westminster)   |  
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Ranked #223 of 1,065 Hotels in London
İstanbul, Türkiye
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“value for the money”
4 of 5 stars Reviewed January 4, 2013

we stayed in this hotel for 6 nights. the hotel staff was so friendly and helpful. rooms are a bit small but the imac in the rooms is a very good choice as a tv and computer. breakfast is ok. nearest underground station is about 700m away. as general we are satisfied with the hotel.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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3,868 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (435)
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Guadalajara, Mexico
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 4, 2013

This hotel offers more than the normal Double Tree hotel in the US. Its well located, just a few minutes walk from theTube Station, quite neighborhood and the best part of all: great value! For the price paid, the room received was better than expected, enough space, clean washroom and plenty for breakfast in the morning.

Room Tip: Book your stay with breakfast included, it really worth it.
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 4, 2013

This hotel was great and I have stayed in it a couple of occasions once for leisure, the other time while staying in London property searching. It is in a really great location....close enough to walk to Westminster and close to the Pimlico tube station but far enough out to be quiet. Warm cookies on arrival, very helpful staff, a great selection at breakfast and a clean, comfortable room. This was excellent value for money and I would definitely recommend it. Only thing I didn't like was the hotel bar which was a bit tacky but other than that I would say that this was a good stay.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sussex, UK
Top Contributor
147 reviews 147 reviews
31 hotel reviews
Reviews in 64 cities Reviews in 64 cities
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed January 4, 2013

This was our third visit to a Hilton Doubletree hotel, albeit the first was when the brand was pre-Hilton and known as Mint. I've always been lucky to get a good rate through third party sites for these hotels and been very happy with the quality of them. All are stylish and modern, rooms are a good size, bathrooms clean, good facilities. All, including this one, have a smart bar area and pleasant dining room. We had a good night here. The location won't suit everybody but it's great for those wanting a quiet location away from the hustle and bustle of the West End. Good for Westminster Abbey, Parliament, Tate Britain, etc. I would have to say that whilst breakfast is fairly good, it isn't quite up to the standard when these hotels were run by Mint.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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La Herradura, Spain
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
Reviews in 24 cities Reviews in 24 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 4, 2013

Smartly furnished with just a touch of elegance, the now renamed Doubletree by Hilton is a good place to stay if visiting Westminster. Tucked away in a quiet street, this modern hotel benefits from friendly service, well-appointed rooms and an excellent restaurant.

Our "Queen Executive" room was smartly decorated although the bathroom only ran to a (good quality) shower rather than a bathtub. A surprising omission in a premium room. A nice touch was a complimentary in-room mini-bar offering ice cold beer, soft drinks and snacks. Sleep quality was a bit disappointing unfortunately. It may be me but I like to sleep in a cool room and to warm up snuggled under the duvet. The so called air conditioning made a lot of noise but failed even on its coldest setting to drag down the temperature of the room to an acceptable level for me even though it was late December and quite cool outside. However, it was possible to open the room window which helped a bit. The pillows on the bed were unsupportive feathery affairs and together with the warmth of the room led to a fitful night's sleep.

The hotel has an elegant cocktail bar called the Millbank Lounge offering a good range of reasonably priced cocktails and drinks and a good choice of hot and cold food. The City Cafe restaurant in the hotel has a leading reputation and offers first rate meals and an excellent breakfast.

I would definitely stay again but hope for a room with better air conditioning and a choice of foam or feather pillows.

Room Tip: Specify a bathtub if you can't live without one....
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Canvey Island, United Kingdom
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 3, 2013

We chose to stay here for NYE 2012, as we wanted to be close to the fireworks without the hassle of travelling home afterwards. For this purpose it was perfect, a 2 min stroll from Lambeth Bridge, and close enough to Big Ben and the Eye and Parliament to make it an ideal base for sight seeing.
Service was good, all staff we encountered (we stayed only 1 night) were pleasant, friendly and helpful. We received a warm choc chip cookie each on arrival which was AMAZING.
Shower was fantastic and most things provided. They had thought of some great extras such as a mini fridge and an ice bucket, but missed out some things which seemed more basic to me, such as we only had 2 tea bags in the room and the beds were twin when we arrived (we ordered a room with a kingsize) and we had to wait for housekeeping to come and fix it.
Not much of a view from our room but the lounge at the top of the hotel has a better one, and nobody comes to London to look out their window, right?
Overall for the price we paid considering NYE and the astronomical charges at some other central hotels, we were very happy.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cardiff
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 3, 2013

Stayed at this hotel between Christmas and the New Year. There was no problem with checking in early at 11:30 and not trouble in being upgraded to a superior room with a free minibar. The room was comfortable and the breakfast was great.

If you want an early check in and an upgrade, email them ahead off your stay. I think we were lucky because they weren't desperately busy.

Having said that, nothing was too much trouble and it all felt very easy and relaxed.

Room Tip: Email any requests ahead of your stay.
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Doubletree by Hilton Hotel London - Westminster

Address: 30 John Islip Street, London SW1P 4DD, England (Formerly Mint Hotel Westminster)
Phone Number:
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#140 Business Hotel in London
#143 Family Hotel in London
#162 Luxury Hotel in London
#177 Romantic Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Doubletree by Hilton Hotel London - Westminster 4*
Number of rooms: 460
Official Description (provided by the hotel):
The DoubleTree by Hilton London – Westminster is as close to a cultural epicentre as it is possible to get. The Houses of Parliament, Westminster Abbey and Tate Britain are just a short walk away, while the West End, financial institutions & the ‘Square Mile’ in the City, South Bank and the London Eye are also within easy reach. Our own attractions are impressive, too: Enjoy innovative, modern-European cuisine at our Award-Winning City Café offers fresh, seasonal, imaginative menus and a separate terrace for stylish al fresco dining. Enjoy a drink and more at the informal-but-stylish atmosphere of Millbank Lounge, and the on-top-of-the-world feeling of the Skylounge for a rendezvous with a view. Airy, modern rooms offer all the comforts you’d expect – and some you might not, like an Apple iMac and complimentary high-speed internet in every room and throughout the hotel. The Hotel was designed with original touches we know our guests appreciate: a fresh, light contemporary design; floor-to-ceiling windows; enhanced fresh air conditioning & soundproofing for undisturbed nights. We also offer late night room service, state-of-the-art meeting facilities and private dining rooms. So whether you’re on business or enjoying a relaxing break, DoubleTree by Hilton London – Westminster has what it takes to make your stay a memorable one. ... more   less 
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Also Known As:
City Hotel Westminster
City Hotel London
City Inn London
Doubletree By Hilton Hotel London - Westminster England

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