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Doubletree by Hilton Hotel London - Westminster: Traveler Reviews

4.0 of 5
30 John Islip Street, London SW1P 4DD, England (Formerly Mint Hotel Westminster) (Westminster / Belgravia)
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Doubletree by Hilton Hotel London - Westminster
Ranked #123 of 1,081 hotels in London
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2,631 reviews from our community

Traveler rating
    1,495
    895
    160
    57
    24
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Families
313
 
Couples
1177
 
Solo
167
 
Business
446
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
İstanbul, Türkiye
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“value for the money”
4 of 5 stars Reviewed January 4, 2013

we stayed in this hotel for 6 nights. the hotel staff was so friendly and helpful. rooms are a bit small but the imac in the rooms is a very good choice as a tv and computer. breakfast is ok. nearest underground station is about 700m away. as general we are satisfied with the hotel.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guadalajara, Mexico
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
“Better than expected, great value.”
5 of 5 stars Reviewed January 4, 2013

This hotel offers more than the normal Double Tree hotel in the US. Its well located, just a few minutes walk from theTube Station, quite neighborhood and the best part of all: great value! For the price paid, the room received was better than expected, enough space, clean washroom and plenty for breakfast in the morning.

Room Tip: Book your stay with breakfast included, it really worth it.
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Would go back”
5 of 5 stars Reviewed January 4, 2013

This hotel was great and I have stayed in it a couple of occasions once for leisure, the other time while staying in London property searching. It is in a really great location....close enough to walk to Westminster and close to the Pimlico tube station but far enough out to be quiet. Warm cookies on arrival, very helpful staff, a great selection at breakfast and a clean, comfortable room. This was excellent value for money and I would definitely recommend it. Only thing I didn't like was the hotel bar which was a bit tacky but other than that I would say that this was a good stay.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sussex, UK
Top Contributor
65 reviews 65 reviews
23 hotel reviews
Reviews in 35 cities Reviews in 35 cities
27 helpful votes 27 helpful votes
“A strong brand amongst the chains”
4 of 5 stars Reviewed January 4, 2013

This was our third visit to a Hilton Doubletree hotel, albeit the first was when the brand was pre-Hilton and known as Mint. I've always been lucky to get a good rate through third party sites for these hotels and been very happy with the quality of them. All are stylish and modern, rooms are a good size, bathrooms clean, good facilities. All, including this one, have a smart bar area and pleasant dining room. We had a good night here. The location won't suit everybody but it's great for those wanting a quiet location away from the hustle and bustle of the West End. Good for Westminster Abbey, Parliament, Tate Britain, etc. I would have to say that whilst breakfast is fairly good, it isn't quite up to the standard when these hotels were run by Mint.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Surrey
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
“Smart Westminster retreat”
4 of 5 stars Reviewed January 4, 2013

Smartly furnished with just a touch of elegance, the now renamed Doubletree by Hilton is a good place to stay if visiting Westminster. Tucked away in a quiet street, this modern hotel benefits from friendly service, well-appointed rooms and an excellent restaurant.

Our "Queen Executive" room was smartly decorated although the bathroom only ran to a (good quality) shower rather than a bathtub. A surprising omission in a premium room. A nice touch was a complimentary in-room mini-bar offering ice cold beer, soft drinks and snacks. Sleep quality was a bit disappointing unfortunately. It may be me but I like to sleep in a cool room and to warm up snuggled under the duvet. The so called air conditioning made a lot of noise but failed even on its coldest setting to drag down the temperature of the room to an acceptable level for me even though it was late December and quite cool outside. However, it was possible to open the room window which helped a bit. The pillows on the bed were unsupportive feathery affairs and together with the warmth of the room led to a fitful night's sleep.

The hotel has an elegant cocktail bar called the Millbank Lounge offering a good range of reasonably priced cocktails and drinks and a good choice of hot and cold food. The City Cafe restaurant in the hotel has a leading reputation and offers first rate meals and an excellent breakfast.

I would definitely stay again but hope for a room with better air conditioning and a choice of foam or feather pillows.

Room Tip: Specify a bathtub if you can't live without one....
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Doubletree by Hilton Hotel London - Westminster

Also Known As:
City Hotel Westminster
City Inn Westminster
City Hotel London
City Inn London
Doubletree By Hilton Hotel London - Westminster England
Address: 30 John Islip Street, London SW1P 4DD, England (Formerly Mint Hotel Westminster)
Phone Number:
Region: United Kingdom > England > London > Westminster / Belgravia
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Suites Wheelchair access
Hotel Style:
#58 Family Hotels in London
#79 Business Hotels in London
#83 Luxury Hotels in London
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The DoubleTree by Hilton London – Westminster is as close to a cultural epicentre as it is possible to get. The Houses of Parliament, Westminster Abbey and Tate Britain are just a short walk away, while the West End, financial institutions & the ‘Square Mile’ in the City, South Bank and the London Eye are also within easy reach. Our own attractions are impressive, too: Enjoy innovative, modern-European cuisine at our Award-Winning City Café offers fresh, seasonal, imaginative menus and a separate terrace for stylish al fresco dining. Enjoy a drink and more at the informal-but-stylish atmosphere of Millbank Lounge, and the on-top-of-the-world feeling of the Skylounge for a rendezvous with a view. Airy, modern rooms offer all the comforts you’d expect – and some you might not, like an Apple iMac and complimentary high-speed internet in every room and throughout the hotel. The Hotel was designed with original touches we know our guests appreciate: a fresh, light contemporary design; floor-to-ceiling windows; enhanced fresh air conditioning & soundproofing for undisturbed nights. We also offer late night room service, state-of-the-art meeting facilities and private dining rooms. So whether you’re on business or enjoying a relaxing break, DoubleTree by Hilton London – Westminster has what it takes to make your stay a memorable one. ... more   less 
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Doubletree by Hilton Hotel London - Westminster
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