Found this hotel via Booking.com. We wanted a hotel in close proximity to the Eurostar and thought that from the pictures on the website, this looked a decent place to stay overnight.
They say first impressions count for a lot. We did not get the warmest of welcomes from the receptionist. We found her plain and simply rude.
Our room was situated in the basement and towards the front of the building. It was noisy and we could not leave our curtains open. We found hairs on bed sheets and the carpets just looked dirty and worn out. And to be honest, we felt very unsafe situated in the basement. We could not latch our door due to a broken lock and in the end we placed a chair by the door just to add an element of security.
I honestly found nothing nice about this hotel. We were glad to leave before breakfast due to catching an early Eurostar train.
We will never return to this hotel and definitely do not recommend to any potential visitors to London.
- Also Known As:
- Montana Excel London
- Montana Excel Hotel London
- Hotel Montana London, England
- Reservation Options:
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