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“maid needs an attitude adjustment” 3 of 5 stars
Review of Athena Hotel

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Athena Hotel
3.0 of 5 Hotel   |   110-114 Sussex Gardens | Paddington, London W2 1UA, England (Bayswater / Notting Hill / Lancaster Gate )   |  
Hotel amenities
Ranked #714 of 1,066 Hotels in London
galway
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
“maid needs an attitude adjustment”
3 of 5 stars Reviewed July 10, 2012

The room was fine clean and modern, the shower overflowed because the drain had never been cleaned reported it to reception who said it would be fixed the next day too late for us! breakfast was between 6.30 and 9 so we never sampled it. three women shared this room and we did not appreciate the maid knocking and entering straight away first at 10 am then again at 10.30 informing us that check out was at 11 when we paid for the room we thought it was ours until 11 not an open room to be entered at will! complained at the front desk on check out to a man who was busy on the phone so not much notice taken there. area was lovely and handy so would stay in the Greshem next door next time.

  • Stayed July 2012, traveled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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127 reviews from our community

Traveler rating
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    35
    38
    19
    26
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42
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10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Pijnacker, Netherlands
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 2, 2012

Our family of five was able to stay in one room, which was perfect! A double, a single and bunks, and with the high ceilings it did not feel cramped. I liked the old wood floors and the crown moldings. It was nice to open the large windows at night for a breeze. It felt more like a house than a hotel. The staff was very friendly and helpful and we were able to park our car on site. The next block has many cafes and restaurants, with every choice of food, lots of places to pick up London souvenirs and change money. Paddington station is one block away, and Hyde park/Kensington gardens is two. Ideal location. It is not a 5 star hotel, but it doesn't cost what a 5 star would cost. For my money it was a friendly,clean, well situated bargain in an expensive city. I would stay there again!

Room Tip: Talk to the desk about what you want...they are very NICE! It is a family owned place and they want...
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  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed June 23, 2012

From the wesbite it looked lovely. The outside & reception area also looked nice on arrival. We had booked a family room in advance at a cost of £175 per night. The room we had was at the top of the building & was very small for a family room. It was actually a double room, with a single bed & a camp bed squeezed in. The blankets on all the beds (there was only one thin one per bed) were stained. None of us got much sleep as there was something going on in the rrom opposite until gone 4am with lots of knocking on doors & talking in the corridor outside our room. On the positive side, the room had recently been redecorated with a brand new bathroom (although there was nowhere to hang/put the wet towels). The carpet outside our room was also badly stained & frayed. Our room was alongside the fire escape stairwell, at the top of which, for the duration of our stay remained a pile of dirty linen, trainers & the vacumn cleaner. For breakfast, the website says the choice of full english or continental - the continental is a choice of museli or cornflakes & tinned fruit. The chairs in the breakfast room were badly stained also, with the door to the kitchen propped open by a folded campbed. On our return home we contacted the hotel, but a week later we've not had a response or even an acknowledgement. Very disappointing.

  • Stayed June 2012, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Coon Rapids, Minnesota
1 review
3 of 5 stars Reviewed June 14, 2012

The room was horribly small for two people. The bathroom was really small and you had to let your feet dangle on the high toliet or put you feet on the shower ledge while on the toilet. Not comfortable either way. The walls really really thin, so it made it really loud some nights. I was not a fan of the breakfast, unless you want the English breakfast, its basically just toast. The front desk people were nice and looked out for you, acknowledged when you came back, but they were not always the smartest in finding things you wanted to see. The location is fine, not horribly far from Buckingham Palace and its very close to a train/subway station but not a ton of food choices nearby. Not a great place for the high price I paid to stay, just alright

Room Tip: Ask for two beds
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  • Stayed June 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Hannover, Germany
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed May 7, 2012

Apart from the location - a couple of minutes walk from Paddington station - this is a mediocre hotel in almost every way. Some efforts have been made to renovate the rooms but they don't add up to much - my room had some new furnishings, the bed was fine, but there was an old sock under it where no-one had looked for some time... The bathroom was clean and modern (and tiny) but there was nowhere to keep the soap in the shower, nowhere to hang up a damp towel, not even a toilet roll holder, as for shampoo or shower gel forget it. None of this would cost much but it makes a difference between basic subsistence and a decent hotel room.

Breakfast I found generally unpleasant because of the continual loud commercial radio noise piped over the whole room, there is the usual stuff to eat - cheapest possible orange juice, cornflakes etc. - when I did manage to stay for the cooked breakfast that was done in short order and quite good. The only other positive thing is that internet access is reasonably priced (£15 for 3 days).

The hotel is advertised as two-star but overall I don't see where the second star comes from. It's a relatively cheap hotel in an expensive area (ie central London), the rooms and services are pretty basic and the intention seems to be to supply minimum requirements and nothing else.

  • Stayed March 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Oxford UK
Top Contributor
54 reviews 54 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed April 14, 2012 via mobile

Just spent one night there and had a triple room in the basement.

First is location....very good location for Paddington Station and only 10 mins walk to Oxford Street.

Reception staff very friendly and let us leave our luggage for the day which is handy.

The room we had smelt a bit damp which could have been down to the constant running hot tap in the bathroom. It was clean enough....wallpaper was peeling off in places and the bathroom wasn't the cleanest but for one night and £85 for 3...it's ok. I would not like to do two nights though.

Breakfast was ok....choice of hot food but staff did seem a bit rushed.

Overall....it's ok for one night.....I've been in worse!

Stayed April 2012
Was this review helpful? Yes 1
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Naples, Italy
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 1, 2012

My friend and I stayed two night at this hotel on the 27th & 28th of February. We paid 80 USD a night (40 each because we split it) which was the same price we were considering paying for a hostel... so glad I chose here instead! Even though our room had not been refurbished yet (53) you could tell that the rest of the hotel had been/was going through refurbishment. It looked beautiful! When I booked I made sure breakfast was included, but I assumed that it would be cold, continental... boy was I surprised! The breakfast was made to order and you could chose eggs, bacon, sausage (etc.) or even a full English breakfast! The absolute best thing about this hotel is the location, less than 5 minutes to Paddington which connects to the major tube lines for attractions around London, and the neighborhood it is in felt very safe (even for two young women traveling alone). The pub close by had great food and great beer and the locals in the area as well as hotel staff were very friendly and didn't mind answering a few tourist questions. In fact, most people went out of their way to give us a hand and friendly advice. I look forward to my next trip to London and my next stay at the Hotel Athena.

Room Tip: If you want two twin beds, make sure you request it. I saw that recommendation by another reviewer a...
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  • Stayed January 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Athena Hotel

Address: 110-114 Sussex Gardens | Paddington, London W2 1UA, England
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Amenities:
Hotel Style:
Ranked #714 of 1,066 Hotels in London
Price Range (Based on Average Rates): $
Hotel Class:3 star — Athena Hotel 3*
Number of rooms: 26
Reservation Options:
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Also Known As:
Athena Hotel London, England

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