From the wesbite it looked lovely. The outside & reception area also looked nice on arrival. We had booked a family room in advance at a cost of £175 per night. The room we had was at the top of the building & was very small for a family room. It was actually a double room, with a single bed & a camp bed squeezed in. The blankets on all the beds (there was only one thin one per bed) were stained. None of us got much sleep as there was something going on in the rrom opposite until gone 4am with lots of knocking on doors & talking in the corridor outside our room. On the positive side, the room had recently been redecorated with a brand new bathroom (although there was nowhere to hang/put the wet towels). The carpet outside our room was also badly stained & frayed. Our room was alongside the fire escape stairwell, at the top of which, for the duration of our stay remained a pile of dirty linen, trainers & the vacumn cleaner. For breakfast, the website says the choice of full english or continental - the continental is a choice of museli or cornflakes & tinned fruit. The chairs in the breakfast room were badly stained also, with the door to the kitchen propped open by a folded campbed. On our return home we contacted the hotel, but a week later we've not had a response or even an acknowledgement. Very disappointing.
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- Also Known As:
- Athena Hotel London, England