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“Great location, a bit unloved” 3 of 5 stars
Review of The Paddington Hotel

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The Paddington Hotel
2.0 of 5 Hotel   |   28 Gloucester Terrace, London W2 3DH, England (Bayswater / Notting Hill / Lancaster Gate )   |  
Hotel amenities
Ranked #727 of 1,065 Hotels in London
London, UK
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Great location, a bit unloved”
3 of 5 stars Reviewed September 10, 2012

I booked this hotel last minute, not having read the reviews. We paid £69 for a Friday night, the hotel is about a 5 minute walk from Paddington station, and about another 5 from Hyde Park.
There is no lift, although that didn't bother us. You check-in over the road in the lobby of another hotel, the staff their are very friendly. The hotel is old, it could do with a lick of paint! But the room was clean and tidy, we had doors that opened out onto a balcony (that we weren't allowed to walk out onto) which faced the fairly busy street, but I didn't find road noise any issue.

Breakfast was included, the dining room is in the basement, its a help yourself buffet style. They had cereals, yoghurts, toast (you toast the bread yourself if you want your bread toasted), croissants, tea, coffee and juice. For the price and location, I was quite impressed it included breakfast, I saw that some people complained but I thought it was nice!

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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230 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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Copenhagen, Denmark
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 8, 2012

No lifts ... I was to go down the stairs and over to the other side of the street to use WiFi (we´re
in year 2012). The bed was very uncomfortable, and the blanket looked like it has been used for the last 10 years. The window did not provide any noisereduction to the extremely noisy street, and every time you opened or closed it you were afraid it would break to pieces. There was a refrigerator on the room, but it was so noisy that you would need to unplug it if you wanted to sleep. The bathroom in our room was pretty ok.

The staff in the reception was nice, polite and helpful. And the location is good just next to Hyde Park and 5 min. walk to Lancaster Gate underground.

Not a place we will visit again

  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 27, 2012

The check in is across the road away from the hotel, which is also the only place you can access free wifi. No wifi in the room, or even in the actual building that you stay in. I paid for a double room and the room I got was on street level and at the front of the building, noisy and bright as it is located on a main road, the room had a double bed and a single bed. And thank god it had the single bed as the sheets on the double were MOULDY! The bathroom was rather grotty and old. Also had a shower curtain which was also mouldy. The beds are super uncomfortable, and have ratty blankets to go with the mouldy sheets. Lucky I only had to stay here for a night. The breakfast was okay, the ladies attending to the breakfast seem to watch you like hawks. Would not recommend this hotel to my worst enemy. Oh and there was no aircon, just a fan which looked like a fire hazard.

  • Stayed August 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 8, 2012

we stayed at this hotel on 4th August 2012, was on the forth floor no lift, room was very tiny bathroom was awful was so tiny if you were much taller then 5ft you had to duck to avoid the beam , the shower was a waste of time.Floor was slanted and the steep into the bathroom was dangerous I stubbed my toe on it several times. Breakfast was not good a choice of cereals, toast fruit and yogurt .Had to go across the road to check in and was asked for my passport for i.d .was ripped off cost £110.00 per person per night

  • Stayed August 2012, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crewe
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed July 21, 2012

My wife and I stayed at this Hotel on the 14th July 2012, from the photo's and the location it looked good, and close enough for us to walk from the Hyde Park gig of Bruce Springsteen.
The staff on reception were very nice, courteous and professional though the area itself looked a bit shabby.
On receipt of keys we were pointed in the direction of the accommodation across the road, we were told our room was on the fourth floor and that there was no lift.
As soon as we went through the front door it was apparent that this was a real dump, the disgusting carpet on the stairs a pre cursor to what awaited us in our room.
Our expectations for Hotel stay's is that we don't stay anywhere that offers us less comfort and cleanliness of our own home, from some reviews on here it seems that others don't share the same expectations?
Our room: Having survived 8 flights of stairs carrying a case, our room was a tad shabby, the bathroom was filthy, the shower, I would prefer not to talk about, disgusting covers it.
The only positive was the bed, it looked to have clean sheets and it was comfortable.
Never again, and as for all those photographs, which Hotel are they, certainly not this one. We skipped breakfast, we just wanted to get out of this filth bucket!

Room Tip: Go elsewhere, a tent would serve you better or even a park bench!
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  • Stayed July 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derry, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 12, 2012

Had a great stay in the Paddington Hotel this week, stayed for 3 nights bed and breakfast, had a nice clean room, good breakfast and the Hotel was so handy for all the local restaurants, Hyde Park, the tube and a great pub nearby The Swan. One small complaint was the lack of air-con, the room was quite hot and although a fan was provided it was a bit noisy to be sleeping with and blew warm air around the room.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincolnshire UK
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed July 9, 2012

Arriving in London as a young couple just looking for somewhere to rest our heads before a weekend enjoying the sights. As we arrived at the location it looked very appealing from the outside and the surrounding area has some beautiful buildings. we checked in and headed to our room, luckily we were only on the second floor as the stairs were a killer when carrying heavy bags up four flights of stairs, (wouldn't recommend for the elderly). on entering our room we did have some issues with the key to start with but soon got the knack of it (the key being a traditional key rather then a hotel swipe key). Once the door was open we were already hot from walking up the stairs and the room was extremely stuffy and hot so I headed straight to the window to find them locked!

Small room but all we wanted was somewhere to rest our heads to be honest. the shower was a tad grubby with lose fittings and handles but nothing major. Cleanliness of other areas not great, we found a dirty frankly disgusting sock under our bed which was not ours. Another negative was when ever you leave your room you have to hand your keys into reception (reception based across the road in another hotel).

Before a night out my partner decided he needed a iron so he went to reception to ask for one and a ironing board, the iron was handed over with a promise of a iron board in 5 minutes.... it never arrived all night. The next morning we thought we would get up for breakfast headed down and seriously its the worst breakfast experience I have ever had in a hotel, walk down into the basement to be greeted by a awkward silence and a lady who just say sign the sheet. No one else was in the restaurant and I can understand why. Breakfast consisted of bread with a toaster located in the restaurant which we were not told about until we noticed it after we decided to opt for cereal (with no toaster in sight). a basket of eggs? I assume they were hard boiled? a small selection of cereal and jams, with warm milk and orange juice available. If it wasn't for the fact breakfast was included and if we had paid extra for this I would of been raising these issues with the staff expecting money back. However as it was included should i really stress my concern? we didn't bother with it the next day. Unfortunately the sleep quality wasnt very good we were so hot all night really needed that window open!

Positives- the hotel is in a fabulous location so close to Hyde park which was exactly what we were after, really close to the tubes and superbly connected. Also the price was reasonable for a bed in London im sure we wouldn't of found anything any cheaper or in a better location.

Room Tip: Lower floors to save your legs!
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  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Paddington Hotel

Address: 28 Gloucester Terrace, London W2 3DH, England
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Amenities:
Free Breakfast Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #727 of 1,065 Hotels in London
Price Range (Based on Average Rates): $
Hotel Class:2 star — The Paddington Hotel 2*
Number of rooms: 18
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Also Known As:
The Paddington Hotel London, England

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