We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A great stay with top service.” 4 of 5 stars
Review of St. James' Court, A Taj Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Save
You added St. James' Court, A Taj Hotel to your Saves list
St. James' Court, A Taj Hotel
4.0 of 5 Hotel   |   54 Buckingham Gate, London SW1E 6AF, England (Formerly Crowne Plaza London - St. James) (Mayfair / St James's / Piccadilly / Green Park )   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Offers & Announcements
Early Bird Offer
Ranked #165 of 1,066 Hotels in London
Birmingham
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“A great stay with top service.”
4 of 5 stars Reviewed 2 days ago NEW

Just got back from a great stay here. I stay in lots of hotels in London and I am impressed with this one. Great location for tourists (literally a minutes walk from Buckingham palace). special mention must go to the staff who offered some of the best service I had had in London. from staff at check in to concierge. Thank you.

  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGR_SJCTAJ, Manager at St. James' Court, A Taj Hotel, responded to this review, today
Dear 25Nick25,

Thank you for the review for your recent stay. Whilst I am delighted to read you enjoyed your stay, I was particularly pleased you enjoyed the service provided by the team. Your review has been shared with the entire team. We hope to welcome you back again in 2015.

Yours sincerely,

Edward Riches
Hotel Manager
St James' Court, A Taj Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

777 reviews from our community

Traveler rating
    427
    233
    78
    32
    7
See reviews for
119
357
32
123
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (211)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Quito, Ecuador
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

It is really special to find an hotel and all its employees in the why not mode!!! Every thing you might need or wish is possible in this hotel, the buffet breakfast delicious, and for all kinds of taste and diets! having 3 top restaurants is also a PLUS!!! The bar with music almost all day long, charming!
The st james underground station just 2 min walking, London Victoria with train and underground service also perfect to commute everywhere!
Just the mattress, just fine, i would expect something more comfortable!!!


Stayed December 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGR_SJCTAJ, Manager at St. James' Court, A Taj Hotel, responded to this review, today
Dear Jorozcov,

Thank you for the terrific review. We are pleased you enjoyed all aspect of your stay with the only slight disappointment being the bed mattress, we hope to establish where you stayed and review the mattress quality and if required, replace it immediately.

Thank you for the review and best wishes for 2015.

Yours sincerely,

Edward Riches
Hotel Manager
St James' Court, A Taj Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hull
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

I stayed here for 3 nights just before Christmas. What a lovely hotel. The hotel itself is beautiful, very classy and posh. We were offered a free upgrade on arrival to an executive room on the top floor of the hotel. The room was great; the bed was huge and extremely comfy as well as everything being spotlessly cleaned every day. All the staff were polite, friendly and helpful. Anything you asked they would do for you. Very professional. The hotel is a five minute walk from Buckingham Palace and Big Ben and had some lovely restaurants/cafe bars close by. Definately considering returning already. Thank you for a lovely stay.

  • Stayed December 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGR_SJCTAJ, Manager at St. James' Court, A Taj Hotel, responded to this review, today
Dear samanthaadavies,

Thank you for sharing you terrific stay experience for you recent 3 night stay with us. We are pleased you enjoyed you stay and in particular the room allocated and most importantly the service provided by the team. We hope to provide a warm welcome back in 2015.

Thank you again for the review.

Yours sincerely,

Edward Riches
Hotel Manager
St James' Court, A Taj Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lincoln, United Kingdom
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Have to be honest and say that I only chose this hotel due to a preferential rate after seeing a show at the Victoria Royal Palace Theatre. But having said that, what a wonderful treat the hotel was. It was spacious, spotless, with well equipped room, lovely polite staff, free wi-fi and plenty of breakfast choice. The stay was booked as part of a birthday weekend, and the hotel even provided a lovely birthday cake for the room and a free upgrade! Thanks to the manager and all staff for a great stay, would love to return.

  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGR_SJCTAJ, Manager at St. James' Court, A Taj Hotel, responded to this review, today
Dear Anthony S,

Thank you for your review. The team and I were delighted to read you enjoyed your birthday weekend celebration with us and found the room, breakfast and service at a high standard. We hope to welcome you back again in 2015.

Thank you again for the review.

Yours sincerely,

Edward Riches
Hotel Manager
St James' Court, A Taj Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 1 week ago

Only thing we didn't like is that we can hear the tube, feel the vibrations from our room.... Our room is a bit run down but otherwise hotel is lovely. It is also really well located only a five minute walk from Big Ben.

  • Stayed December 2014, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGR_SJCTAJ, Manager at St. James' Court, A Taj Hotel, responded to this review, 6 days ago
Dear PaulFloren,

Thank you for the review for your recent stay with us. We were pleased to read that you were overall happy with your stay. We will review the room where you stayed to see what improvement can be undertaken.

We wish you festive greetings from London, we hope to see you again in 2015.

Yours sincerely,

Edward Riches
Hotel Manager
St James' Court, A Taj Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Me and my wife stayed here for one night.
The pro's ...are the location. It's near Buckingham Palace and very close to the underground. We enjoyed the walk across Green Park. The lobby is quite nice and the staff were very polite.
The con's ... Our room on the first floor must have been directly over the tube. We could hear the rumble every few minutes. The room was very small. The hallways were looking very old and in need of a refurb'. The shower didn't have hot water and we had house keeping knock on my door at 9am. This may not be too early for some, but it's nice to have a choice of a lie in! Especially after a night out!

  • Stayed December 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGR_SJCTAJ, Manager at St. James' Court, A Taj Hotel, responded to this review, 1 week ago
Dear Adam P,

Thank you for sharing your recent stay experience. The team and I are disappointed that you are not completely satisfied with your stay and you were impacted by noise from the London Underground, but also disturbed by a staff member accessing your room.

Please accept my apologies and the staff disturbance will be addressed immediately, with the noise from the tube being a larger issue in the hotel, more so a particular area of the hotel.

Thank you again for the review, we hope to welcome you back in 2015.

Yours sincerely,

Edward Riches
Hotel Manager
St James' Court, A Taj Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Really enjoyed our stay but if anyone is going to stay there in the future please avoid the ground floor as you will hear the underground throughout and it loud, other than that can't fault the hotel
We will definitely be staying here again as the location was perfect also.

Stayed December 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGR_SJCTAJ, Manager at St. James' Court, A Taj Hotel, responded to this review, 1 week ago
Dear Adamccfc,

Thank you for the review for your recent stay. With the exception of the noise from the Lindon Underground, we were delighted to read that you had an enjoyable stay. We are working with London Underground to rescue the noise issue and we hope to get this resolved sooner rather than later.

We look forward to welcoming you back soon and thank you for the review of your stay.

Yours sincerely,

Edward Riches
Hotel Manager
St James' Court, A Taj Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to St. James' Court, A Taj Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about St. James' Court, A Taj Hotel

Address: 54 Buckingham Gate, London SW1E 6AF, England (Formerly Crowne Plaza London - St. James)
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#41 Spa Hotel in London
#97 Family Hotel in London
#124 Luxury Hotel in London
#135 Business Hotel in London
#152 Romantic Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — St. James' Court, A Taj Hotel 4*
Number of rooms: 338
Official Description (provided by the hotel):
In a country that values understatement, St. James' Court is an English classic typifying the concealed charm of one of Britain's finest hotels. The custom of St. James’ Court, A Taj Hotel is the distinctive choice for more than service with a smile. With a distinguished pedigree shaped over more than a century, this discreet Victorian masterpiece with its famous Shakespearean Courtyard is perfectly placed between Buckingham Palace and the Houses of Parliament in a historic enclave marking the centre of power. Crisp and elegant, with an easy charm that’s reserved, yet attentive, we strive to make each visit more pleasurable and memorable. Exceeding the expectations of today’s discerning traveller, St. James' Court is a slice of the past served up on a contemporary platter. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Booking.com, Cheap Tickets, Agoda, HotelTravel.com, getaroom.com, Despegar.com, Priceline, Odigeo, TripOnline SA, Venere and Tingo so you can book your St. James' Court, A Taj Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza London - St. James Hotel London
London Crowne Plaza
St. James' Court, A Taj Hotel London, England

Owners: What's your side of the story?

If you own or manage St. James' Court, A Taj Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.