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“No comparison of Taj and specially those who travel from India no other thought.” 5 of 5 stars
Review of St. James' Court, A Taj Hotel

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St. James' Court, A Taj Hotel
4.0 of 5 Hotel   |   54 Buckingham Gate, London SW1E 6AF, England (Formerly Crowne Plaza London - St. James) (Mayfair / St James's / Piccadilly / Green Park )   |  
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Ranked #163 of 1,054 Hotels in London
mumbai
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
“No comparison of Taj and specially those who travel from India no other thought.”
5 of 5 stars Reviewed July 31, 2014

I stayed in the hotel for 4 days. It is located at such a central location that you get aquatinted within short time with surroundings.

Rooms are very well done. Internal courtyard is such a fantastic place you can spend your time very comfortably.

Overall entrance lobby is very small. Due to hotel occupancy it was always crowded and by chance the Indian cricket team was also staying during this period.

  • Stayed July 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGR_SJCTAJ, Manager at St. James' Court, A Taj Hotel, responded to this review, August 1, 2014
Dear saurabhgaurav,

Thank you for the review following your recent 4 night stay with us. We are pleased that you generally enjoyed your stay and in particular the comfort of the rooms as well as the courtyard. We hope that we will continue to welcome you back when you are travelling to London.

Thank you for the review.

Yours sincerely,

Edward Riches
Hotel Manager
St James' Court, A Taj Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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575 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
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Waterloo, Canada
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 31, 2014

The St James Court is a very nice old fashioned hotel. The picture do trick you a bit (like in some cases do) it is smaller that it looks online (the common areas and the bedroom). Service is excellent and it's very quiet. The location is ok, depending on the purpose of your visit to London. During the day the neighbourhood is very busy but at night it's extremely quiet, not many restaurants or bars around.

  • Stayed July 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGR_SJCTAJ, Manager at St. James' Court, A Taj Hotel, responded to this review, August 1, 2014
Dear Anaid_Gi,

Thank you for the review following your recent stay. We are pleased to read that you generally enjoyed your stay and found the hotel comfortable. Fully photographing the hotel can be a challenge as the building is over 115 years old and the rooms do differ in shape and size. We believe that the pictures that we do publish fairly represent the rooms that we have available.

Thank you again for the review, we hope to welcome you back sometime soon.

Yours sincerely,

Edward Riches
Hotel Manager
St James' Court, A Taj Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Antrim, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 30, 2014

I was unable to decide initially how I felt about this particular hotel. We received a lovely welcome when we were checking in to hotel. Our room was clean and comfortable but in definite need of some work / renovation. We stayed in room 660. The bed, however, was very very comfortable and the room overlooked the gorgeous courtyard. We ate in bistro in hotel on the first night. It was very good...but a bit expensive overall. We didn't have breakfast. Cost again was again main reason (very expensive if you dont eat a large breakfast)...but there a number of very good cafes in the immediate area offering breakfast at a fraction of hotel price. Going somewhere different each morning was a fun experience too. This hotel was not the most relaxed or welcoming I have stayed in. I actually felt a little uncomfortable at times..perhaps a bit too 'stuffy' / formal compared to what I would normally go for. However staff were pleasant and location (practically beside buckingham palace) is excellent for the normal sightseeing tours. All in all I would choose hotel again for this reason.

  • Stayed July 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGR_SJCTAJ, Manager at St. James' Court, A Taj Hotel, responded to this review, July 31, 2014
Dear sandsles,

Thank you for the review for your stay. I was pleased to read that you were generally happy with your stay experience. I will ensure a review of the room will be undertaken and so prior to the room undergoing a full refurbishment, it will be presented to the very highest standard. I am sorry if you did not enjoy the standard of service overall and this did not sit quite right with you. We value this particular feedback as it will be shared with the entire team.

Thank you again for the review and feedback and we sincerely hope to have an opportunity to welcome you back again soon.

Yours sincerely,

Edward Riches
Hotel Manager
St James' Court, A Taj Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wirral
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 30, 2014

Spent one night here with family visiting family. Staff very welcoming and professional. Everyone we encountered walking around the hotel greeted us politely and made a point of communicating verbally. Rooms well appointed with a good range of quality toiletries. Beds soooo comfortable. The outdoor courtyard is a delightful and restful place to while away an hour or two with a cup of tea or glass of wine whilst the hustle and bustle of London goes on outside. Breakfast was slightly disappointing. The juice was freshly squeezed and a reasonable range of fruit and pastries was available but the hot buffet little unexciting. Despite this our overall impression of the hotel was favourable and we would indeed stay again.

Room Tip: A view of the courtyard
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGR_SJCTAJ, Manager at St. James' Court, A Taj Hotel, responded to this review, July 31, 2014
Dear Second_life,

Thank you for the review for your recent stay with us. The team and I were delighted to read from the review that you had a great stay with us and found the service and facilities very much to your liking. I am particularly pleased that you found the service provided by the team to be to a very high standard.

Thank you again for the review, we hope to welcome you back again soon.

Yours sincerely,

Edward Riches
Hotel Manager
St James' Court, A Taj Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 30, 2014

Perfect location 3 minute walk to Buckingham Palace and the Mews
20 minute walk to Big Ben and the London eye. Staff friendly and very helpful
Rooms quite large and well looked after
Also convenient to subways

Room Tip: I've stayed on the 3 rd & 4th floor and both times the rooms were large & quite
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  • Stayed July 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGR_SJCTAJ, Manager at St. James' Court, A Taj Hotel, responded to this review, July 31, 2014
Dear Lyndall2013,

Thank you for the review following your stay with us. We were pleased you enjoyed the stay and enjoyed not only the service and facilities, but the location of the hotel and so you could explore London easily. We hope that we can entice you back on any future visit to London.

Thank you again for the review.

Yours sincerely,

Edward Riches
Hotel Manager
St James' Court, A Taj Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Redlands, California
Contributor
14 reviews 14 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 29, 2014

This was a very nice hotel. The room was nice, not too big and not too small. Nice bathroom with perfect water pressure, a big deal to me! There was no view from our window but I wasn't in London to look out my hotel window. The hotel is walking distance from the majority of things to see and do. From Buckingham Palace just down the street to Big Ben and the London Eye we walked everywhere. I would stay here again in a heartbeat.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGR_SJCTAJ, Manager at St. James' Court, A Taj Hotel, responded to this review, July 30, 2014
Dear mdmmom,

Thank you for the review of your stay from September 2013. The team and I were delighted to read from the review that we had a great stay in the hotel and with the exception of the view from the window, you had an enjoyable stay with us. We hope that we will be your hotel of choice on your next trip to London.

Thank you again for the review of your stay.

Yours sincerely,

Edward Riches
Hotel Manager
St James' Court, A Taj Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bournemouth, United Kingdom
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 29, 2014

The hotel is set in a magnificent Victorian/Edwardian cluster of buildings and equipped with staff that mirror a bygone age of service. The room we had may have been at the top of the shop but was large, comfortable, clean, well appointed and with air conditioning that worked (I have lost count of the rooms I have been in where it doesnt1).
The bar made magnificent cocktails so I am informed by my wife. If there was one deficiency it was that I booked a double room and got twin beds. A problem if you are planning a romantic break (which this hotel would be great for in terms of location and luxury) but for old fogies like ourselves less of an issue.

Room Tip: There are bargain deals to be had if you book well in advance - this makes this very good value for...
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGR_SJCTAJ, Manager at St. James' Court, A Taj Hotel, responded to this review, July 30, 2014
Dear DrianT,

Thank you for the review for your stay with us. Despite the issue with the bed configuration, that I hope to establish why this happened, we are delighted that you found all aspects of your stay to be positive. I am pleased your wife enjoyed her cocktail or 2!

Thank you again for the review, we hope to welcome you back again soon.

Yours sincerely,

Edward Riches
Hotel Manager
St James' Court, A Taj Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about St. James' Court, A Taj Hotel

Address: 54 Buckingham Gate, London SW1E 6AF, England (Formerly Crowne Plaza London - St. James)
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#37 Spa Hotel in London
#108 Family Hotel in London
#121 Luxury Hotel in London
#127 Romantic Hotel in London
#173 Business Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — St. James' Court, A Taj Hotel 4*
Official Description (provided by the hotel):
In a country that values understatement, St. James' Court is an English classic typifying the concealed charm of one of Britain's finest hotels. The custom of St. James’ Court, A Taj Hotel is the distinctive choice for more than service with a smile. With a distinguished pedigree shaped over more than a century, this discreet Victorian masterpiece with its famous Shakespearean Courtyard is perfectly placed between Buckingham Palace and the Houses of Parliament in a historic enclave marking the centre of power. Crisp and elegant, with an easy charm that’s reserved, yet attentive, we strive to make each visit more pleasurable and memorable. Exceeding the expectations of today’s discerning traveller, St. James' Court is a slice of the past served up on a contemporary platter. ... more   less 
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Also Known As:
Crowne Plaza London - St. James Hotel London
London Crowne Plaza
St. James' Court, A Taj Hotel London, England

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