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“I Checked Out...But I'd Check In Again!” 3 of 5 stars
Review of The California

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The California
2.5 of 5 Hotel   |   4-8 Belgrove Street | Kings Cross, London WC1H 8AB, England (Camden / Primrose Hill)   |  
Hotel amenities
Ranked #455 of 1,071 hotels in London
glasgow
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
“I Checked Out...But I'd Check In Again!”
3 of 5 stars Reviewed November 8, 2012

Small hotel, very close to King's Cross/St. Pancras. Surrounding area a bit...colourful but not threatening. The hotel is undergoing renovations but still functioning manfully. The staff are friendly and extremely helpful. I had a single room which was at the top of 4 flights of stairs. The room was small but compact and clean. The bathroom was very modern with a great shower.
Breakfast is served in the basement. It was great but there could be a wider choice of cereals and perhaps yoghurt. I was surprised how busy the hotel is, as due to the labyrinthine layout, you hardly ever see any other guests.
As I was leaving at 4.30 am to catch a train I asked for and got a prompt alarm call.
All in all a decent little hotel but not worth £70 per night!

Room Tip: Ask for a lower floor as there's no lifts and the stairs are narrow,
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  • Stayed November 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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351 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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English first
Paris, Ile-de-France, France
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 31, 2012 via mobile

I have yet to breakfast here but I am already taken by what the hotel has got to offer! Great location across from St Pancras, very friendly staff, very clean and comfortable room, staying on a budget level. I have stayed at the similar budget hotel on my previous visit but would definitely come back to California:)

Stayed October 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed October 23, 2012

Very convenient location opposite St Pancreas and Kings Cross station. We stayed one night in the family room very crowded and very hot. On our return to London we had 2 rooms each sleeping 3. Very little room to put a suit case shelves rather than a wardrobe would have been better. Still very hot as windows don't open. Basic breakfast, but nice staff.

Stayed September 2012, traveled with friends
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Dublin, Ireland
1 review
1 of 5 stars Reviewed October 22, 2012

I booked to stay here and even though, due to a death in the family that week I cancelled by telephone, outside the cancellation policy I was charged £120 for a "no show". The hotel staff said they have no recollection of the call on the day. A pity as I'm a regular visitor to London on business and the hotel is in a great location and seemed reasonably priced. Would never consider booking to stay here again as to me this seems to be very uncompassionate and terrible customer service.

  • Stayed October 2012, traveled on business
    • 1 of 5 stars Service
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Waterloo, Ontario, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 9, 2012

Our reception at the Hotel California was the most unprofessional we have ever encountered in 25 years of world travel. The desk clerk was rude and threatening. He accused us of "breaking the law" by not providing advance notice that we were travelling with a young child. He threatened to turn away our family, despite our reservation. After a very stressful thirty minutes, we went across the street and stayed at the Pullman Hotel. The Hotel California insisted on charging our credit card, despite the fact that we declined the room based on a hostile reception and inadequate facilities.

Physically, the Hotel California has a newly renovated lobby area, but its hallways, staircases and other public areas leave much to be desired. The room we saw has old windows, which allowed for all the noise from the neighbouring street and train stations to bleed through. This is an extremely low-grade hotel. While it may be suitable for young, single, male travellers in search of an affordable alternative to a youth hostel, families, in particular, should think twice before booking here.

Room Tip: Do not stay here! Book across the street, at the former Novotel, now the Pullman!
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  • Stayed September 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bugibba, Malta
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 4, 2012

Perfectly adequate hotel. Superb location - opposite Kings X/St. Pancrass Station. Room was clean and adequate although toilet/shower was small and the wash basin was in the actual bedroom. Breakfast good and despite the above, good value for money.

Room Tip: Did not stay long enough to form an opinion of any of the other room's views.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 28, 2012 via mobile

We ended up staying at Hotel California after finding out that another nice place down the road was full for the duration of our visit.

Hotel California was, as we found out, no way just a next best alternative.

Conveniently located next to the King's Cross Underground station and St Pancras International station, and MacDonalds and BK for a late night snack.

10min bus ride to Oxford St.

The room we got was recently renovated and in room facilities were good.

Ask for room B01.

We experienced great service from the counter to kitchen where we had our breakfast.

Only complain was some noise from street level made by occasional passing vehicles. Bearable though.

Highly recommended.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The California

Also Known As:
California Hotel London
The California London, England
Address: 4-8 Belgrove Street | Kings Cross, London WC1H 8AB, England
Location: United Kingdom > England > London > Camden / Primrose Hill , Euston / Kings Cross /St Pancras
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
#422 Family Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — The California 2.5*
Official Description (provided by the hotel):
After cleaning away the paintbrushes and the dust we have now completed our refurbishment at The California London. We would love to welcome you into our home; five gorgeous Georgian townhouses tucked away from the hustle and bustle of London's busy streets. Being a stone's throw away from King's Cross & St. Pancras stations the California London offers the ideal base to explore our city. After the complimentary breakfast of course. We have 60 cosy & colourful bedrooms (all en-suite, so no queuing in the corridors), ranging from one-person singles to large family rooms, each uniquely designed & decorated. Super-fast WiFi is free, our lounge and adjoining terrace are available for all and our bar will be opening shortly. ... more   less 
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