We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Photos are deceptive” 3 of 5 stars
Review of Westpoint Hotel

Save Saved
You added Westpoint Hotel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Westpoint Hotel
3.0 of 5 Hotel   |   168 - 172 Sussex Gardens | Hyde Park, London W2 1TP, England (Bayswater / Notting Hill / Lancaster Gate )   |  
Hotel amenities
Ranked #655 of 1,075 hotels in London
London
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“Photos are deceptive”
3 of 5 stars Reviewed February 26, 2013

I booked a triple room for a Saturday in February, after reading the reviews which were very positive and seeing the photos. Our room wasn't one of these!!! The staff were very helpful though and the room was very clean and warm, however it badly needs refurbishing. I thought it was expensive at £124 for the night when I have stayed in fab double rooms for a lot less but this is the first time I have booked a triple. The location is good.

Room Tip: Not one on first floor
See more room tips
  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westpoint1, Guest Relations Manager at Westpoint Hotel, responded to this review, March 2, 2013
Dear guest, thank you for writing a comment on trip advisor. When guests are unhappy we offer alternative options based on availability. The Hotel is going under refurbishment of all the rooms at the moment and the response is being very positive. We do hope you will come back again and try our new accommodation.

Kind regards,
Westpoint Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

456 people have reviewed this hotel

Traveler rating
    36
    154
    143
    56
    67
See reviews for
117
110
23
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 25, 2013 via mobile

I've stayed with my family for 3 nights and enjoyed the friendly environment, clean rooms, very helping staff. The location is very central and all key city places are within easy access from the hotel. Will surely stay again and recommend it to others.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westpoint1, Guest Relations Manager at Westpoint Hotel, responded to this review, March 1, 2013
Dear guest, thank you for writing such a positive review. Westpoint & Abbeycourt Hotel is located in a very convenient place, close to the main touristic attractions as well as transport. Restaurants, cinemas, and the Hyde park is around the corner. We are looking forward to welcoming you here in the near future. Thank you very much!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 23, 2013 via mobile

Excellent hotel for price staff very friendly and helpful. Great location rooms very clean. Easy to find from underground we went with a mixed group of friends and family all where happy. Good restaurants close by would visit again and would highly recommend

Stayed February 2013, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westpoint1, Public Relations Manager at Westpoint Hotel, responded to this review, February 26, 2013
Dear guest,
Thank you very much for your review, we are very pleased that you have enjoyed your stay.

We hope to welcome you in a near future.
Best wishes
The Westpoint Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2013

The hotel was clean and quite comfortable, the room was clean and gud, and so was the bathroom. We liked the complimentary continental breakfast. The location is good, close to Paddington underground and train station, a good starting point for all the city tours. The price is not that high. Overall we'd recommend it for a good stay.

Room Tip: Front view rooms
See more room tips
  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westpoint1, Guest Relations Manager at Westpoint Hotel, responded to this review, February 23, 2013
Dear guest, thank you very much for writing such a positive comment on trip advisor. We are happy to hear you had a pleasant stay and we are looking forward to welcoming you on the near future. Thank you very much
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
northampton
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 18, 2013

Have just got home from a weekend in London , we stayed at the Westpoint, was a bit worried after reading some of the reviews, but we had an excellent time. Hotel was clean staff very friendly and helpful.Our room was lovely very good bed. Enjoyed the breakfast. Would stay there again .

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westpoint1, Guest Relations Manager at Westpoint Hotel, responded to this review, February 23, 2013
Dear Guest,
Thank you for your positive review.
Our goal is always to make sure our guests can enjoy their holidays at the best and spend a lovely time with us.
We are glad you had a wonderful time, it is and we look forward to welcome you here soon.
Best Wishes
The Aspen suites
Hyde Park Hotels
Westpoint Hotel | Abbey Court Hotel | Aspen Apartments
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 10, 2013

I felt I had to write a review to express how much we all enjoyed the hotel on our visit there in January. We were there for a school reunion trip to London and the staff and the hotel made our trip absolutely brilliant.

There was not a single thing that was too much for them lads on the desk, even when some of our group wanted to change rooms so we were all on the same landing.

The hotel was in a good little spot in London and made our touring very easy! We'll probably go back to London next year - and we will almost definitely stay here again....

Ta v much guys

Room Tip: Have the brekky! It was excellent!
See more room tips
  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westpoint1, Guest Relations Manager at Westpoint Hotel, responded to this review, February 13, 2013
Dear Guest,
Thank you very much for taking the time to write such a positive review.
We are very pleased to hear that you had a lovely stay.
We are proud of our staff & mostly on the impact We had on you.
Our doors are always open, specially to guests as lovely as you.
We hope to see you in a near future.
Wishing you all the best,
The Westpoint Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurgaon, India
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 2, 2013

Good services provided by Staff.
Happy staff. Always ready to help n smile.
We were there to meet family and for tourism, so we usually come late in Hotel.
Hotel staff never complaint about it and happy to serve us on odd hours.
Staff advised some good places to see in London as it was our first trip to London.

Room Tip: Room allocated to us is perfect. All the facilities were there.
See more room tips
  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westpoint1, Guest Relations Manager at Westpoint Hotel, responded to this review, February 4, 2013
The pleasure is ours and we look forward for many more visits from you.
Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Westpoint Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Westpoint Hotel

Address: 168 - 172 Sussex Gardens | Hyde Park, London W2 1TP, England
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Amenities:
Free Breakfast Free Parking
Hotel Style:
Ranked #655 of 1,075 hotels in London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Westpoint Hotel 3*
Official Description (provided by the hotel):
Affordable and convenient Central London Hotel. Location: Our Paddington hotel is situated in the midst of the peaceful tree-lined avenue of Sussex Gardens close to Marble Arch and Kensington Gardens. The budget (do we need to say this at this stage?) hotel is served by the Heathrow Express, with excellent transport links. Paddington underground and Main line stations, Lancaster Gate station and Hyde Park are a 3 minute walk away. We offer 15-minute transit times to Heathrow International Airport by Heathrow Express. Westpoint hotel offers easy access to London’s top tourist attractions and landmarks including the Royal Albert Hall, Buckingham Palace, Kensington Palace, the Houses of Parliament, Madame Tussauds. If you are a shopping fan we offer easy access to Westfield Shopping Centres in West London and Stratford, Oxford Street, Bond Street, boutiques in Carnaby Street and Nottinghill. Enjoy breathtaking skyline views from the London Eye and enjoy the nightlife in Piccadilly and Leicester Square as well London’s west end offering theatre and performance venues. There is always a good time to visit London. With a packed calendar from international concerts, exhibitions, carnivals to sporting events and local attractions including horse riding in Hyde Park. The London Tourist hop-on and hop-off bus is right on our door step offering an excellent opportunity for sight-seeing at your leisure. If you are looking for hotels with easy access to central London, budget hotels in Paddington or hotels near Hyde Park, the Central London Hotel, Westpoint Hotel is your premier choice. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Agoda, Travelocity, Priceline, Tingo, TripOnline SA, BookingOdigeoWL, Venere and Otel so you can book your Westpoint Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Westpoint Hotel London, England

Owners: What's your side of the story?

If you own or manage Westpoint Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.