Room was OK. Problem was the first member of check-in staff we had to deal with was rude and un-cooperative.
We arrived by train and had our bags. Tried to check in early (12.10) and were greeted by shrugs and '3 o'clock is check-in time'. I know it's not always possible to check in early, but for no rooms to be available, it would have had to have been full the night before, and it didn't look like it. Asked to leave our bags and she said we couldn't because the police had told them not to. This seemed odd as we'd been in a hotel in central London the day before, and there'd been no problem there, so we were out on the streets again for over an hour.
The second member of check-in staff couldn't have been more pleasant, though!

Room was clean, everything in good working order, adequate facilities, staff was friendly and helpful. Great location, about a 30 minute walk to Kew Gardens. I would definitely stay there again!

This is my second stay in this travel lodge and I could not fault it. The fist being for one night on 6th August 2006 and this time for 2 nights on the 4th and 5th of May 2007.

I stayed in a family room and it was large with a sofa and very clean.

There is a bus stop right outside and the buses run 24 hrs with a ticket to Richmond station cost £2 and from there we got the tube into the centre of London.

Tea and coffee refilled both days and all you can eat breakfast, including cereal, bacon sausage, scrambled eggs, hash browns, tea coffee juice etc, was excellent and only £7.50

I would definitely stay here again.

Just returned from one night stay and it was all good. Price £26 for room, 2nd floor with Thames view. Car park if required. We parked on roadside free. Clean, comfortable and quiet in pleasant location. Breakfast very, very filling and lasted all day!! If wet go to Butterfly House at Syon Park especially if you have children. Other things of interest to all there too, Aviary, "bugs" and large gardens/house and garden centre all very close by. Easy access to London. Richmond deer park a short journey away by car - cheap day out. Will stay at this location again and visit Kew Gardens.