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“Excellent value for money” 4 of 5 stars
Review of LSE Bankside House

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LSE Bankside House
3.0 of 5 Hotel   |   24 Sumner Street, London SE1 9JA , England (London Bridge)   |  
Hotel amenities
Ranked #589 of 1,054 Hotels in London
Kolkata (Calcutta), India
1 review
1 helpful vote 1 helpful vote
“Excellent value for money”
4 of 5 stars Reviewed October 2, 2013

Had an enjoyble 2 weeks stay in this place. The location near the Thames is excellent with the Tate Modern, Shakespeare's Globe, St Paul's nearby. Nearest tube station (Southwark or London Bridge) a 5-10 minutes walk. The English breakfast was a great way to start the day. Staff were friendly and rooms were cleaned each day. The room is pretty basic with a coffee machine, wardrobe, table and shelves but perfectly adequate. M&S Simply Food being nearby was handy for stocking up foodstuff. Overall a lovely experience and I'd love to return here on my next London trip.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henry H, Manager at LSE Bankside House, responded to this review, October 7, 2013
Dear Anuragm7,

I'm extremely pleased to hear that you found Bankside House excellent value for money during your stay here! It's especially nice to hear this given that you stayed with us for 2 weeks. I'm delighted that you found our location and close proximity to attractions such as the Tate Modern, Shakespeare's Glove and St. Paul's Cathedral a positive.

I'm equally pleased to read your kind words both about our staff and our breakfast. I will pass on your comments to both of our teams and I'm sure they will be very pleased to hear them.

We're so glad that you'd love to return to Bankside House during your next trip to London - we'll see you then!

Regards,
Henry Hayes
Bankside House
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265 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Rennes, France
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 1, 2013

don't expect first class hotel with room service, but a clean room to rest and sleep while staying in London, near restaurants, shops and underground station, with friendly staff and mixed customers. Perfect for those who still feel student inside, to avoid for ladies and gentlemen who want to feel 1st class people waiting for grooms to take them to the lifts...

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Henry H, Manager at LSE Bankside House, responded to this review, October 7, 2013
Dear pwlfrenchfan,

We're pleased to hear that you found your stay at Bankside House provided you with an ideal location for visiting London and good value during your stay. We're also pleased to hear you liked the amenities in the local area!

We hope to see you again soon at Bankside House!

Regards,
Henry Hayes
Bankside House
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Shifnal, United Kingdom
1 review
5 of 5 stars Reviewed October 1, 2013

The location is brilliant and so very easy to get to all the places we had come to London to see. We got to breakfast early to avoid the queue and couldn't fault what was provided to start the day.
Staff at the desk were extremely helpful and we had no problems leaving our luggage in the room at reception though I was a little concerned about leaving anything valuable as the door didn't appear to be locked at one point.
Our rooms were adequate for the type of accomodation (I.e. Student in term time) though we did find that early in the morning we got the noise of other room's plumbing. We had a splendid view of the Shard, the room was clean, internet facilities in reception and we would definitely stay here again.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henry H, Manager at LSE Bankside House, responded to this review, October 7, 2013
Dear C_W,

We're very happy to hear that you found the location of Bankside House brilliant for exploring London during your stay with us. I'm particularly pleased to read your kind comments about our staff - this is an area in which we aim to provide a top quality service for our guests and it's always gratifying to hear this is paying off. I will be sure to pass these comments on to our team.

We do hope you'll stay with us again at Bankside House! We've just had Wi-Fi installed across the building to ensure a better experience for all guests.

Regards,
Henry Hayes
Bankside House
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Bristol, United Kingdom
Contributor
17 reviews 17 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 1, 2013

Great value for money - £62 for a double room (single occupancy) B&B with en suite. You won't find that for even twice the price anywhere nearby. Superb location, ideal for the Southbank Centre, Globe Theatre, Tate Modern and many city attractions.Plenty of towels - which were needed - see the below. The breakfast was excellent but the serving staff were grumpy. The room was basic with no TV or radio (although I believe it had wi-fi). Two single beds, one of which was knackered but the other was comfortable enough The only mirror was in the bathroom. There was a wardrobe with some hangers. I don't think a hair dryer was provided - I'm a 'skin head' so didn't think to look for it! The bathroom was eqipped for wheelchair users. Although toileteries were provided I would recommend bringing your own. The shower was of the 'walk in' type. The shower controls were basic - the more you wind the knob, the hotter the water and the higher the pressure - which was MASSIVE making it painful to spray directly onto the face and as for the 'under parts' - lets not go there at all! Walk in showers are fine when they drain correctly but mine didn't (room 139) The floor had not been laid correctly and instead of the water running to the drain it instead flooded everywhere and even when it had eventually drained away there were still large puddles remaining, making return visits to the basin or loo a splashy experience. Fortunately, there were two sets of towels and I used these to lay across the puddles. Maybe the drain was a little slow running but above all the floor needs to be re-laid. I could not have tolerated it for a more lengthy stay. I will stay there again but not in this room unless assured the bathroom floor had been re-layed. Great for a low budget visit but remember - you get what you pay for and nothing more.

  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Henry H, Manager at LSE Bankside House, responded to this review, October 7, 2013
Dear Paul H,

We're delighted to hear that you found Bankside House great value for money during your stay here. I'm also pleased to hear that you found our breakfast excellent. As you mention a 'walk in' type shower, you would have been in one of disabled accessible rooms, of which there are a few on each floor. I apologise that there was an issue with the water draining while you stayed - as you correctly point out this should not happen. Thank you for providing your room number as I will have maintenance take a look at this immediately.

We're extremely pleased to hear that you'll stay with us again - hopefully when placed in a room without a walk in shower you will find the experience much improved.

Regards,
Henry Hayes
Bankside House
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Worcestershire England
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 29, 2013

For London the price per night is reasonably good value and I like it However it is not the place to take someone for a Romantic weekend. The location is just behind Tate Modern, Southwark tube is about 10 minutes easy walk.

The room we have had was clean and very basic with nothing to help lift the ambience, with no paintings, empty bookshelves and plain walls . Very spartan. Two single beds on a collapsible metal frames with mattress, sheets and duvet. It is decorated to a very basic standard but the beds are comfortable and can accommodate someone over 6'. The en-suite shower was a wet room and designed for the disabled, the washbasin and shower head are lower than normal. The room is 'mid' sized in that it did not feel cramped. No TV or radio in the room and no Wi-Fi in the room we had on the 6th floor, you may pick up reception elsewhere. You do get towells and shower gell and tea/coffee making. The room was quiet, no problems sleeping.

I liked the refectory style room for breakfast on the ground floor, you are warned on entrance you are only allowed 6 items. The food tasted fine with plenty of options This is good basic self service.

There is a bar (think student bar) on the lower ground floor, it was extremely quiet on a Saturday night (i.e. dead), pool tables and TVs featured and the drinks were a bit cheaper than most London venues.

There is a place for Taxis to drop off at the front and access is good with several lifts.
Reception was friendly enough and you can leave baggage in a little room before you check in or after you check out. Although the room is lockable I would not leave anything valuable, people just pick up their bag and no checks were made.

The Globe and Tate are nearby. There are places to eat and drink on Southbank are numerous with superb views across the Thames to St Pauls and the London skyline. As I said earlier, a likeable place just dont expect normal 3 star hotel standards.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henry H, Manager at LSE Bankside House, responded to this review, September 30, 2013
Dear Britman_uno,

I'm delighted to hear that you found Bankside House to be great value during your stay in London. I am glad you found the room to be satisfactory for your requirements. I apologise that you did not find the decor entirely appealing - as a dual purpose residence we have to balance the needs of both students and hotel guests when decorating our rooms. We hope that it did not detract from your overall experience too greatly.

We hope to see you again at Bankside House soon!

Regards,
Henry Hayes,
Bankside House
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Leuven, Belgium
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 26, 2013

Had to go last minute to London and a lot of hotels were booked. I decided pure on availability on the LSE bankside house. It's a low-budget hotel, so don't expert the Hilton.

Upsides:
- Big rooms. With a capital B.
- Bathroom is smallish, but decent shower (although also on the small side). And those people complaining about the toilet not flushing decently, need to listen to the staff. You push the handle down hard and keep it down for a second or two, then it does its work. Had the same issue upon arrival but figured out the trick. Shampoo, shower gel and a lot of towels provided.
- English breakfast included in the price, was a very pleasant surprise. Good food. yes, six items maximum of the warm food, but it's enough. Nice touch: breakfast room has a library on the side with books to read.

Downside:
- bed was old. woke up with back pain. But I get that very easily.

General: I usually book around Wembley because it's cheaper. This place is equally cheap but breakfast is included and it's smack dab in the center.

Room Tip: I stayed in room 424. Was in a corner in a side hallway, away from the elevators: very quiet.
See more room tips
  • Stayed September 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henry H, Manager at LSE Bankside House, responded to this review, September 27, 2013
Dear ShariDB,

I'm glad to hear that you found our rooms large and our breakfast to be to your satisfaction! I apologise that you felt the bed was old - we're currently undertaking a comprehensive review of all of our bedding at Bankside House, so if you return you should see an improvement in this area.

We hope to see you again soon!

Regards,
Henry Hayes
Bankside House
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Bristol
Senior Contributor
47 reviews 47 reviews
25 hotel reviews
Reviews in 22 cities Reviews in 22 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed September 23, 2013

This was my first time staying in a student hall as a non-student. Just the one night, single room on 6th floor facing east and sharing a shower room with one other bedroom. I had the option of an ensuite but it would have cost 50% more. Lying in bed with the curtains open, I had a great view of the top two-thirds of the new Shard tower building. I'm surprised the room cost didn't come at a premium! Quiet at night when the window is closed, mattress a bit soft, no mirror or TV or gold trims in the room but that's to be expected. Cooked breakfast was fine although the hash browns were a bit like kiddies' potato waffles. A pleasant enough stay and I'll be happy to rest here again if I fancy this location.The only reason I gave it four stars instead of five is because it feels distinctly utilitarian and built to survive the tough imposition of students. But that's okay and, again, to be expected.

Room Tip: Better views the higher up you are.
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  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henry H, Manager at LSE Bankside House, responded to this review, September 25, 2013
Dear rwbcab,

We're glad to hear that you found us as affordable central London location and delighted that you found our view of the Shard to be excellent! We're glad to hear you found our breakfast to be satisfactory and that you would consider staying with us again.

We hope to see you again soon!

Regards,
Henry Hayes
Bankside House
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about LSE Bankside House

Address: 24 Sumner Street, London SE1 9JA , England
Location: United Kingdom > England > London > London Bridge , Waterloo / South Bank / Southwark
Amenities:
Bar / Lounge Free Breakfast Restaurant Suites Wheelchair access
Hotel Style:
Ranked #589 of 1,054 Hotels in London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — LSE Bankside House 3*
Official Description (provided by the hotel):
Bankside House provides Bed & Breakfast accommodation near the Tate Modern Gallery - it's just a one minute walk away from the front door. Bankside House is also located near The Shard, Shakespeare’s Globe, Borough Market and St Paul’s Cathedral as well as being within easy reach of the City of London and the West End. With its location and price, Bankside provides incredible value for anyone wishing to stay in central London. ... more   less 
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Also Known As:
Bankside House Hotel London
Bankside Hotel London
LSE Bankside House London, England

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